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Does customer participation hurt new product development performance? Customer role, product newness, and conflict
16 references·16 citing·48 second hopsampled
Does customer participation hurt new product development performance? Customer role, product newness, and conflict (2019)Does customer participation hurt new prod…Consumer Cocreation in New Product Development (2010)Consumer Cocreation in New Pr…Innovation objectives, knowledge sources, and the benefits of breadth (2009)Innovation objectives, knowle…Managing the co-creation of value (2007)Managing the co-creation of v…The Effects of Strategic Orientations on Technology- and Market-Based Breakthrough Innovations (2005)The Effects of Strategic Orie…Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. (2003)Task versus relationship conf…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment (2000)Control Mechanisms and the Re…Strategic Orientation of the Firm and New Product Performance (1997)Strategic Orientation of the …CUSTOMER POWER, STRATEGIC INVESTMENT, AND THE FAILURE OF LEADING FIRMS (1996)CUSTOMER POWER, STRATEGIC INV…A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict (1995)A Multimethod Examination of …A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)A Model of Distributor Firm a…Lack of method variance in self-reported affect and perceptions at work: Reality or artifact? (1989)Lack of method variance in se…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Operations & supply chain management: principles and practice (2025)Operations & supply chain man…Concentrating or dispersing? The double-edged sword effects of supplier concentration on firm financial and innovation performance (2024)Concentrating or dispersing? …The effect of medical artificial intelligence innovation locus on consumer adoption of new products (2023)The effect of medical artific…How inter-firm cooperation and conflicts in industrial clusters influence new product development performance? The role of firm innovation capability (2023)How inter-firm cooperation an…Enhancing subsidiary innovation capability through customer involvement in new product development: A contingent knowledge source perspective (2023)Enhancing subsidiary innovati…When customer involvement hinders/promotes product innovation performance: The concurrent effect of relationship quality and role ambiguity (2022)When customer involvement hin…The moderating effect of corporate environmental responsibility on relational capital and green innovation: evidence from a knowledge-driven context (2022)The moderating effect of corp…The Impact of Employees’ Perceived Customer Citizenship Behaviors on Organizational Citizenship Behaviors: The Mediating Roles of Employee Customer-orientation Attitude (2022)The Impact of Employees’ Perc…The golden mean: Research on the mechanism of customer participation in employee service innovation (2022)The golden mean: Research on …How customers matter to tourism employees’ green creative behavior? (2022)How customers matter to touri…Value co-destruction: The influence of failed interactions on members’ behaviors in online travel communities (2021)Value co-destruction: The inf…User participation, knowledge management capability and service innovation: e-commerce enterprises in the digital age (2021)User participation, knowledge…The impact of business analytics capability on data-driven culture and exploration: achieving a competitive advantage (2021)The impact of business analyt…Product innovation in entrepreneurial firms: How business model design influences disruptive and adoptive innovation (2021)Product innovation in entrepr…Lightening the dark side of customer participation – The mitigating role of relationship performance in business-to-business project contexts (2021)Lightening the dark side of c…Proactive customer orientation and joint learning capabilities in collaborative machine to machine innovation technology development: the case study of automotive equipment manufacturer (2020)Proactive customer orientatio…Statistical Theories of Mental Test Scores (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Significance tests and goodness of fit in the analysis of covariance structures. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
  • 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
  • 1995A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict4,046 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2003Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis.3,067 cited
  • 1996CUSTOMER POWER, STRATEGIC INVESTMENT, AND THE FAILURE OF LEADING FIRMS2,554 cited
  • 1997Strategic Orientation of the Firm and New Product Performance2,265 cited
  • 2005The Effects of Strategic Orientations on Technology- and Market-Based Breakthrough Innovations1,782 cited
  • 1989Lack of method variance in self-reported affect and perceptions at work: Reality or artifact?1,609 cited
  • 2000Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment

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1,371 cited
  • 2010Consumer Cocreation in New Product Development1,367 cited
  • 2009Innovation objectives, knowledge sources, and the benefits of breadth1,341 cited
  • Cited by

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    • 2023Enhancing subsidiary innovation capability through customer involvement in new product development: A contingent knowledge source perspective33 cited
    • 2024Concentrating or dispersing? The double-edged sword effects of supplier concentration on firm financial and innovation performance30 cited
    • 2021User participation, knowledge management capability and service innovation: e-commerce enterprises in the digital age29 cited
    • 2021Lightening the dark side of customer participation – The mitigating role of relationship performance in business-to-business project contexts29 cited
    • 2022How customers matter to tourism employees’ green creative behavior?28 cited
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    • 2020Proactive customer orientation and joint learning capabilities in collaborative machine to machine innovation technology development: the case study of automotive equipment manufacturer24 cited
    • 2022The moderating effect of corporate environmental responsibility on relational capital and green innovation: evidence from a knowledge-driven context23 cited
    • 2022The Impact of Employees’ Perceived Customer Citizenship Behaviors on Organizational Citizenship Behaviors: The Mediating Roles of Employee Customer-orientation Attitude22 cited
    • 2023The effect of medical artificial intelligence innovation locus on consumer adoption of new products20 cited