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How work engagement influences relationship quality: the roles of work motivation and perceived service guarantee strength
16 references·1 citing·46 second hop
How work engagement influences relationship quality: the roles of work motivation and perceived service guarantee strength (2019)How work engagement influences relationsh…International Journal of Business and Social Science (2018)International Journal of Busi…Towards a model of work engagement (2008)Towards a model of work engag…Self‐determination theory and work motivation (2005)Self‐determination theory and…Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)Job demands, job resources, a…Generational differences: revisiting generational work values for the new millennium (2002)Generational differences: rev…Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. (2002)Business-unit-level relations…The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)The "What" and "Why" of Goal …Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions (2000)Multilevel Theory, Research, …Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions (2000)Intrinsic and Extrinsic Motiv…The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…The Work Preference Inventory: Assessing intrinsic and extrinsic motivational orientations. (1994)The Work Preference Inventory…DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE. (1994)DETERMINANTS OF INNOVATIVE BE…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)PSYCHOLOGICAL CONDITIONS OF P…The general causality orientations scale: Self-determination in personality (1985)The general causality orienta…Measurement of job and work involvement. (1982)Measurement of job and work i…Impacts of service guarantees on consumers' perceived quality and satisfaction in e-commerce (2023)Impacts of service guarantees…Generalized expectancies for internal versus external control of reinforcement. (1966)Personal causation : the internal affective determinants of behavior. -- (1968)Intrinsic Motivation and Self-Determination in Human Behavior (1985)The Development and Validation of a Scale to Measure Self-Compassion (2003)A Theory of Social Comparison Processes (1954)Self-Reports in Organizational Research: Problems and Prospects (1986)Toward a Theory of Organizational Creativity (1993)EMPLOYEE CREATIVITY: PERSONAL AND CONTEXTUAL FACTORS AT WORK. 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(2014)Privacy and human behavior in the age of information (2015)Self-Determination Theory in Work Organizations: The State of a Science (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-Efficacy: The Exercise of Control (1999)On Happiness and Human Potentials: A Review of Research on Hedonic and Eudaimonic Well-Being (2001)Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions (2020)The Presentation of Self in Everyday Life. (1956)Organizational Images and Member Identification (1994)Motivation and Personality (1997)Antecedents and consequences of employee engagement (2006)The Discovery of Grounded Theory (2017)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)The Measurement of Work Engagement With a Short Questionnaire (2006)The Job Demands‐Resources model: state of the art (2007)Job demands–resources theory: Taking stock and looking forward. (2016)Social Foundations of Thought and Action : A Social Cognitive Theory (1985)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Motivational Beliefs, Values, and Goals (2002)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)The Ripple Effect: Emotional Contagion and its Influence on Group Behavior (2002)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)
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References

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1,892 cited
  • 1982Measurement of job and work involvement.1,719 cited
  • 2002Generational differences: revisiting generational work values for the new millennium1,656 cited
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    • 2023Impacts of service guarantees on consumers' perceived quality and satisfaction in e-commerce19 cited