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Perceived similarity in third places: Understanding the effect of place attachment · Study

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ArticlePerceived similarity in third places: Understanding the effect of place attachment

Lydia Hanks2020

Article2020

Perceived similarity in third places: Understanding the effect of place attachment

Lydia Hanks · Lu Zhang · Nathaniel Discepoli Line

45 citations·0/0 files stored·International Journal of Hospitality Management

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Consumer Retail Behavior Studies Customer Service Quality and Loyalty Place Attachment and Urban Studies

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References

1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 2001Birds of a Feather: Homophily in Social Networks 1996The Behavioral Consequences of Service Quality 1982Social Psychology of Intergroup Relations 1977Attitude-behavior relations: A theoretical analysis and review of empirical research.1994Customer Loyalty: Toward an Integrated Conceptual Framework 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses 1998Relational Benefits in Services Industries: The Customer's Perspective

Cited by

2022Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism 2020Repurchase intention: the effect of similarity and client knowledge 2021Managing customers’ undesirable responses towards hospitality service brands during service failure: The moderating role of other customer perception 2023Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan 2021

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Details

Year2020

Typearticle

Published2020-01-15

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations45

Files0 public / 0

ShelfConsumer Retail Behavior Studies

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doi10.1016/j.ijhm.2020.102455

openalex_workW3000601081

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