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A Systematic Literature Review on E-Commerce Success Factors
15 references·1 citing·54 second hopsampled
A Systematic Literature Review on E-Commerce Success Factors (2020)A Systematic Literature Review on E-Comme…The construction of online shopping experience: A repertory grid approach (2017)The construction of online sh…Modelling and testing consumer trust dimensions in e-commerce (2017)Modelling and testing consume…The influence of media multitasking on the impulse to buy: A moderated mediation model (2016)The influence of media multit…Intensifying online loyalty! The power of website quality and the perceived value of consumer/seller relationship (2016)Intensifying online loyalty! …Determinants of negative word-of-mouth communication using social networking sites (2016)Determinants of negative word…Customers' online website satisfaction in online apparel purchase: A study of Generation Y in Malaysia (2016)Customers' online website sat…An investigation of the impact of effective factors on the success of e-commerce in small- and medium-sized companies (2016)An investigation of the impac…A multi-perspective integrated framework of critical success factors for supporting on-line shopping (2016)A multi-perspective integrate…The effects of online service quality of e-commerce Websites on user satisfaction (2015)The effects of online service…Perceived irritation in online shopping: The impact of website design characteristics (2015)Perceived irritation in onlin…Eyeing the web interface: the influence of price, product, and personal involvement (2015)Eyeing the web interface: the…The effect of site quality on repurchase intention in Internet shopping through mediating variables: The case of university students in South Korea (2013)The effect of site quality on…The impact of E-marketing use on small business enterprises' marketing success (2011)The impact of E-marketing use…Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Towards a Methodology for Dev…Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Analyzing the Past to Prepare…Small and medium enterprises survival during the global crises: a systematic review of theoretical perspectives of building resilience in the time of crisis (2024)Small and medium enterprises …Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)An experimental investigation of the influence of website emotional design features on trust in unfamiliar online vendors (2016)The role of website quality and social capital in building buyers’ loyalty (2016)Who will attract you? Similarity effect among users on online purchase intention of movie tickets in the social shopping context (2018)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Principles and Practice of Structural Equation Modeling (1998)E-commerce brand (2019)Underlying Factors Influencing Consumers’ Trust and Loyalty in E-commerce (2019)Investigating the antecedents of e-commerce satisfaction in social commerce context (2020)The Commitment-Trust Theory of Relationship Marketing (1994)Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods (2004)Consumers' decisions in social commerce context: An empirical investigation (2015)The impact of online brand community characteristics on customer engagement: An application of Stimulus-Organism-Response paradigm (2017)Analyzing the effect of social support and community factors on customer engagement and its impact on loyalty behaviors toward social commerce websites (2019)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)From e-CRM to s-CRM. Critical factors underpinning the social CRM activities of SMEs (2014)Linking social media to customer relationship management (CRM): a qualitative study on SMEs (2017)An empirical examination of moral hazards and adverse selection on PPP projects (2018)Information Systems Success: The Quest for the Dependent Variable (1992)Strategies for Theorizing from Process Data (1999)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Does Gamification Work? -- A Literature Review of Empirical Studies on Gamification (2014)Literature review as a research methodology: An overview and guidelines (2019)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Primary, Secondary, and Meta-Analysis of Research (1976)The New production of knowledge: the dynamics of science and research in contemporary societies (1995)Re-Thinking Science: Knowledge and the Public in an Age of Uncertainty (2003)Bibliometric Methods in Management and Organization (2014)How to conduct a bibliometric analysis: An overview and guidelines (2021)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences (2007)Modeling consumer distrust of online hotel reviews (2017)The role of consumer-consumer interaction and consumer-brand interaction in driving consumer-brand engagement and behavioral intentions (2021)Social influence research in consumer behavior: What we learned and what we need to learn? – A hybrid systematic literature review (2023)Coefficient Alpha and the Internal Structure of Tests (1951)The partial least squares approach for structural equation modeling. (1998)Willingness to provide personal information: Perspective of privacy calculus in IoT services (2018)The effect of blended learning on the achievement of ninth grade students in science and their attitudes towards its use (2019)How the live streaming commerce viewers process the persuasive message: An ELM perspective and the moderating effect of mindfulness (2021)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)An assessment of e-service quality, e-satisfaction and e-loyalty (2019)The influence of system quality, information quality, e-service quality and perceived value on Shopee consumer loyalty in Padang City (2019)The Role of Online Experience in the Relationship Between Service Convenience and Future Purchase Intentions (2022)Understanding Attitudes and Predicting Social Behavior (1980)The theory of planned behavior (1991)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)Consumers’ Decision-Making Process on Social Commerce Platforms: Online Trust, Perceived Risk, and Purchase Intentions (2020)Customer Behavior as an Outcome of Social Media Marketing: The Role of Social Media Marketing Activity and Customer Experience (2020)How social presence influences impulse buying behavior in live streaming commerce? The role of S-O-R theory (2021)
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References

  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2002Analyzing the Past to Prepare for the Future: Writing a Literature Review7,440 cited
  • 2017Modelling and testing consumer trust dimensions in e-commerce465 cited
  • 2013The effect of site quality on repurchase intention in Internet shopping through mediating variables: The case of university students in South Korea318 cited
  • 2016Determinants of negative word-of-mouth communication using social networking sites255 cited
  • 2016An investigation of the impact of effective factors on the success of e-commerce in small- and medium-sized companies237 cited
  • 2015The effects of online service quality of e-commerce Websites on user satisfaction222 cited
  • 2015Perceived irritation in online shopping: The impact of website design characteristics203 cited
  • 2011The impact of E-marketing use on small business enterprises' marketing success181 cited
  • 2016Intensifying online loyalty! The power of website quality and the perceived value of consumer/seller relationship127 cited
  • 2017The construction of online shopping experience: A repertory grid approach103 cited
  • 2016Customers' online website satisfaction in online apparel purchase: A study of Generation Y in Malaysia62 cited
  • 2016The influence of media multitasking on the impulse to buy: A moderated mediation model47 cited

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  • 2015Eyeing the web interface: the influence of price, product, and personal involvement36 cited
  • 2016A multi-perspective integrated framework of critical success factors for supporting on-line shopping7 cited
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    • 2024Small and medium enterprises survival during the global crises: a systematic review of theoretical perspectives of building resilience in the time of crisis22 cited