References

• 2000Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior629 cited
• 2005Applying data mining to telecom churn management514 cited
• 2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques432 cited
• 2009Customer churn prediction by hybrid neural networks321 cited
• 2008Spearman Rank Correlation Coefficient166 cited
• 2004Analysing Customer Churn in Insurance Data – A Case Study50 cited
• 2019An In-depth Study of Commercial MVNO25 cited
• 2009Churn Prediction Model in Retail Banking Using Fuzzy C-Means Algorithm24 cited

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