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Implementing A Sales Support app to Complement Face-to-Face Interaction: An Empirical Investigation of Business Value
16 references·0 citing·52 second hop
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References

  • 1986Consumer Search: An Extended Framework1,028 cited
  • 2003Buying, Searching, or Browsing: Differentiating Between Online Shoppers Using In-Store Navigational Clickstream744 cited
  • 2015On the Go: How Mobile Shopping Affects Customer Purchase Behavior559 cited
  • 2004Dynamic Conversion Behavior at E-Commerce Sites528 cited
  • 2005Managing the Paradoxes of Mobile Technology500 cited
  • 2015Electronic Commerce490 cited
  • 1986Telecommunications and travel relationships: a review487 cited
  • 2016The role of utilitarian and hedonic values on users’ continued usage intention in a mobile hotel booking environment341 cited
  • 2016Choice confidence in the webrooming purchase process: The impact of online positive reviews and the motivation to touch313 cited
  • 2013Driving Online and Offline Sales: The Cross-Channel Effects of Traditional, Online Display, and Paid Search Advertising311 cited
  • 2004Modeling Purchase Behavior at an E-Commerce Web Site: A Task-Completion Approach284 cited
  • 2002Introduction to E-Commerce244 cited
  • 2016Business intelligence and organizational learning: An empirical investigation of value creation processes198 cited
  • 2005Strategic implications of mobile technology: A case study using Value-Focused Thinking195 cited

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1998
Investigating Consumers' Tendency to Combine Multiple Shopping Purposes and Destinations
180 cited
  • 2014Predicting mobile app usage for purchasing and information-sharing179 cited
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