Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Hotel Brand Loyalty—A Systematic Literature Review

16 references·8 citing·38 second hop

FromToDepth

this work references cited by second hop

References

2009The PRISMA Statement for Reporting Systematic Reviews and Meta-Analyses of Studies That Evaluate Health Care Interventions: Explanation and Elaboration28,094 cited
1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
1992Measuring Service Quality: A Reexamination and Extension10,646 cited
2009The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate health care interventions: explanation and elaboration10,571 cited
1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
1999Whence Consumer Loyalty?4,891 cited
2015Qualitative research synthesis2,440 cited
1973Brand Loyalty Vs. Repeat Purchasing Behavior1,369 cited
2000Customer loyalty in the hotel industry: the role of customer satisfaction and image1,231 cited
2010A model of destination branding: Integrating the concepts of the branding and destination image1,201 cited
2011Brand equity, brand loyalty and consumer satisfaction830 cited
2007Customer-based brand equity for a destination809 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2013Destination Marketing Organizations and destination marketing: A narrative analysis of the literature781 cited

1999Customer loyalty: the future of hospitality marketing678 cited

Cited by

2021Open Innovation through Customer Satisfaction: A Logit Model to Explain Customer Recommendations in the Hotel Sector38 cited
2022Management Accounting Practices in the Hospitality Industry: A Systematic Review and Critical Approach29 cited
2022The Effects of Atmosphere on Perceived Values and Customer Satisfaction toward the Theme Hotel: The Moderating Role of Green Practice Perception27 cited
2022Health and Non-Health Determinants of Consumer Behavior toward Private Label Products—A Systematic Literature Review20 cited
2023Overview of the brand journey and opportunities for future studies12 cited
2024Effects of Brand Visual Identity on Consumer Attitude: A Systematic Literature Review12 cited
2025Analysis of the perceived firm ethicality and brand loyalty through the lens of corporate social responsibility, green brand innovativeness and green marketing: evidence from an emerging economy9 cited
2024The influence of optimism and innovativeness on customers' perceptions of technological readiness in five-star hotels6 cited