References

• 1994The Persuasion Knowledge Model: How People Cope with Persuasion Attempts3,796 cited
• 2017Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy3,071 cited
• 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
• 2016Filter Bubbles, Echo Chambers, and Online News Consumption1,990 cited
• 2015Privacy and human behavior in the age of information1,877 cited
• 2003Customer satisfaction and loyalty in online and offline environments1,560 cited
• 2002Information and the Change in the Paradigm in Economics1,528 cited
• 2000Consumers' Use of Persuasion Knowledge: The Effects of Accessibility and Cognitive Capacity on Perceptions of an Influence Agent1,339 cited
• 2013Social Networks, Personalized Advertising, and Privacy Controls826 cited
• 2011Online Display Advertising: Targeting and Obtrusiveness817 cited
• 2015Going Native: Effects of Disclosure Position and Language on the Recognition and Evaluation of Online Native Advertising635 cited
• 2015"I always assumed that I wasn't really that close to [her]"631 cited
• 1993Here's the Beef: Factors, Determinants, and Segments in Consumer Criticism of Advertising620 cited
• 2007The Defensive Consumer: Advertising Deception, Defensive Processing, and Distrust