SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
New Insights into e-Loyalty of Internet Banking Users in an Emerging Market Context: A Multilevel Analysis
16 references·0 citing·46 second hop
New Insights into e-Loyalty of Internet Banking Users in an Emerging Market Context: A Multilevel Analysis (2020)New Insights into e-Loyalty of Internet B…Signaling Theory: A Review and Assessment (2010)Signaling Theory: A Review an…eTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…E‐satisfaction and e‐loyalty: A contingency framework (2003)E‐satisfaction and e‐loyalty:…The impact of initial consumer trust on intentions to transact with a web site: a trust building model (2002)The impact of initial consume…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Measuring the Customer Experi…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?A Model of the Antecedents of Perceived Ease of Use: Development and Test (1996)A Model of the Antecedents of…Why Satisfied Customers Defect (1995)Why Satisfied Customers DefectCustomer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)Customer Satisfaction, Market…Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Research in Organizational Behavior. (1986)Research in Organizational Be…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…An Information Processing Theory of Consumer Choice (1979)An Information Processing The…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Quality, satisfaction and behavioral intentions (2000)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Validation Guidelines for IS Positivist Research (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Job Market Signaling (1973)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate financing and investment decisions when firms have information that investors do not have (1984)The Harm of Symbolic Actions and Green-Washing: Corporate Actions and Communications on Environmental Performance and Their Financial Implications (2011)Determinants of sustainability reporting: a review of results, trends, theory, and opportunities in an expanding field of research (2013)Increasing Vaccination: Putting Psychological Science Into Action (2017)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Self-Reports in Organizational Research: Problems and Prospects (1986)Managing Legitimacy: Strategic and Institutional Approaches (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology75,250 cited
  • 1986Research in Organizational Behavior.11,303 cited
  • 1999Whence Consumer Loyalty?10,801 cited
  • 2010Signaling Theory: A Review and Assessment7,255 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,687 cited
  • 1999Whence Consumer Loyalty?4,891 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,572 cited
  • 1996A Model of the Antecedents of Perceived Ease of Use: Development and Test3,854 cited
  • 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,330 cited
  • 2003E‐satisfaction and e‐loyalty: A contingency framework2,397 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings from Sweden2,349 cited
  • 2003eTailQ: dimensionalizing, measuring and predicting etail quality2,340 cited
  • 1979An Information Processing Theory of Consumer Choice2,245 cited
  • 1995Why Satisfied Customers Defect2,230 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2002The impact of initial consumer trust on intentions to transact with a web site: a trust building model2,195 cited
  • Cited by

    No citing works inside the corpus for this window.