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Total quality management, employee commitment and competitive advantage in Nigerian tertiary institutions. A study of the University of Lagos
16 references·0 citing·42 second hop
Total quality management, employee commitment and competitive advantage in Nigerian tertiary institutions. A study of the University of Lagos (2020)Total quality management, employee commit…Theor ies for competitive advantage (2014)Theor ies for competitive adv…The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey (2014)The Effects of Total Quality …Total quality management practices in manufacturing and service industries: a comparative study (2012)Total quality management prac…New development of organizational commitment: A critical review (1960 - 2009) (2010)New development of organizati…Implementation of Total Quality Management in Higher Education (2010)Implementation of Total Quali…The five competitive forces that shape strategy. (2008)The five competitive forces t…A review of the literature on employee turnover (2007)A review of the literature on…The effects of total quality management practices on employees' work‐related attitudes (2006)The effects of total quality …Research Methods for Business Students (2003)Research Methods for Business…TQM as a management strategy for the next millennia (2001)TQM as a management strategy …Main schools of TQM: “the big five” (2001)Main schools of TQM: “the big…Total Quality Management, Organizational Commitment, Perceived Organizational Support, and Intraorganizational Communication (1997)Total Quality Management, Org…Understanding and Managing Organizational Behavior (1995)Understanding and Managing Or…Human resources and sustained competitive advantage: a resource-based perspective (1994)Human resources and sustained…Total quality and human resources management: lessons learned from Baldrige Award-winning companies (1993)Total quality and human resou…Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)Asymptotic Confidence Interva…A resource‐based view of the firm (1984)Firm Resources and Sustained Competitive Advantage (1991)HUMAN RESOURCE MANAGEMENT, MANUFACTURING STRATEGY, AND FIRM PERFORMANCE. (1996)On becoming a strategic partner: The role of human resources in gaining competitive advantage (1998)Firm resources and sustained competitive advantage (2004)Strategic talent management: A review and research agenda (2009)An Instrument for Measuring the Critical Factors of Quality Management (1989)Total quality management as competitive advantage: A review and empirical study (1995)Impact of TQM on organisational performance: The case of Indian manufacturing and service industry (2018)TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry (2019)Effect of entrepreneurial orientation, market orientation and total quality management on performance (2020)Building a learning organization. (1993)Building the Learning Organization (1995)Supplier management and its relationship to buyers' quality management (2006)Implementing total quality management with a focus on enhancing customer satisfaction (2008)The relationship between organizational culture and quality techniques, and its impact on operational performance (2015)Manual for the Minnesota Satisfaction Questionnaire. (1967)EFFECTS OF RACE ON ORGANIZATIONAL EXPERIENCE, JOB PERFORMANCE EVALUATIONS, AND CAREER OUTCOMES. (1990)Impact of TQM on company's performance (2009)The structural relationships between TQM factors and organizational performance (2010)An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies (2013)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Development of the Job Diagnostic Survey. (1975)The nature and causes of job satisfaction (1976)An Assessment of Academic Stress among Undergraduate Students: The Case of University of Botswana. (2009)Employee Retention: A Review of Literature (2013)Towards an understanding of teacher attrition: A meta-analysis of burnout, job satisfaction, and teachers’ intentions to quit (2021)Survey response rate levels and trends in organizational research (2008)Determinants of sustainability reporting: a review of results, trends, theory, and opportunities in an expanding field of research (2013)Green supply chain management: A review and bibliometric analysis (2015)Individual Values in Organizations: Concepts, Controversies, and Research (1998)Generational differences: revisiting generational work values for the new millennium (2002)JOB SATISFACTION, A LITERATURE REVIEW (2011)Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods (2004)lavaan : An R Package for Structural Equation Modeling (2012)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)The Psychology of Competition (2013)Contesting the Value of “Creating Shared Value” (2014)Protection of Trade Secrets and Capital Structure Decisions (2014)Applying the lessons learned from 27 lean manufacturers. (1998)Empowerment: Rejuvenating a potent idea (2000)Talent management and employee engagement – a meta-analysis of their impact on talent retention (2018)
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References

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  • 1982Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models12,786 cited
  • 2008The five competitive forces that shape strategy.2,944 cited
  • 1994Human resources and sustained competitive advantage: a resource-based perspective2,012 cited
  • 1995Understanding and Managing Organizational Behavior1,163 cited
  • 2007A review of the literature on employee turnover382 cited
  • 2014The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey293 cited
  • 2006The effects of total quality management practices on employees' work‐related attitudes266 cited
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  • 2010New development of organizational commitment: A critical review (1960 - 2009)107 cited
  • 2010Implementation of Total Quality Management in Higher Education105 cited
  • 2001Main schools of TQM: “the big five”76 cited
  • 1997Total Quality Management, Organizational Commitment, Perceived Organizational Support, and Intraorganizational Communication

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75 cited
  • 2012Total quality management practices in manufacturing and service industries: a comparative study33 cited
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