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Social media and customer relationship management technologies: Influencing buyer-seller information exchanges
16 references·0 citing·36 second hop
Social media and customer relationship management technologies: Influencing buyer-seller information exchanges (2020)Social media and customer relationship ma…Exchange and Power in Social Life (2017)Exchange and Power in Social …A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Handbook of Social Psychology (2013)Handbook of Social PsychologyAn assessment of the use of partial least squares structural equation modeling in marketing research (2011)An assessment of the use of p…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Social Exchange Theory: An Interdisciplinary Review (2005)Social Exchange Theory: An In…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research (2000)Organizational Citizenship Be…The partial least squares approach for structural equation modeling. (1998)The partial least squares app…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Exchange and Power in Social Life. (1965)Exchange and Power in Social …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)On the Evaluation of Structural Equation Models (1988)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM) (2014)The Theory of Social and Economic Organization. (1948)The Norm of Reciprocity: A Preliminary Statement (1960)Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. (2007)Assessing the growth of remote working and its consequences for effort, well‐being and work‐life balance (2017)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Coefficient Alpha and the Internal Structure of Tests (1951)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Stereotypes and prejudice: Their automatic and controlled components. (1989)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)Role congruity theory of prejudice toward female leaders. (2002)When to use and how to report the results of PLS-SEM (2018)The Commitment-Trust Theory of Relationship Marketing (1994)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)Inequity In Social Exchange (1965)Social Capital: Its Origins and Applications in Modern Sociology (1998)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 2005Social Exchange Theory: An Interdisciplinary Review10,051 cited
  • 2011An assessment of the use of partial least squares structural equation modeling in marketing research8,083 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2013Handbook of Social Psychology7,486 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1994The Capabilities of Market-Driven Organizations6,532 cited
  • 1995Task-Technology Fit and Individual Performance5,991 cited
  • 2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research

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5,889 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
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