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The Implementation of Strategic Management in Greek Hospitality Businesses in Times of Crisis
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References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 2020Pandemics, tourism and global change: a rapid assessment of COVID-194,785 cited
  • 1999Strategy safari: a guided tour through the wilds of strategic management1,738 cited
  • 2014Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services966 cited
  • 2019Technological disruptions in services: lessons from tourism and hospitality960 cited
  • 2019Real-time co-creation and nowness service: lessons from tourism and hospitality872 cited
  • 2019A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management827 cited
  • 2000Entrepreneurship and Marketing Strategy: The SME under Globalization824 cited
  • 2006Alignment: Using the Balanced Scorecard to Create Corporate Synergies613 cited
  • 2020e-Tourism beyond COVID-19: a call for transformative research608 cited
  • 2019Tourism information technology589 cited
  • 2002A framework of the factors affecting the evolution of performance measurement systems575 cited
  • 2020Reset redux: possible evolutionary pathways towards the transformation of tourism in a COVID-19 world

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536 cited
  • 2014Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review525 cited
  • 2020The COVID-19 crisis: Opportunities for sustainable and proximity tourism432 cited
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