SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Does the dispersion of online review ratings affect review helpfulness?
16 references·0 citing·52 second hop
Does the dispersion of online review ratings affect review helpfulness? (2020)Does the dispersion of online review rati…What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature (2014)What We Know and Don't Know a…Examining the influence of online reviews on consumers' decision-making: A heuristic–systematic model (2014)Examining the influence of on…What Makes Online Content Viral? (2011)What Makes Online Content Vir…What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)What Makes a Helpful Online R…Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics (2010)Estimating the Helpfulness an…Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations (2009)Credibility of Electronic Wor…Not all emotions are created equal: The negativity bias in social-emotional development. (2008)Not all emotions are created …Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets (2008)Examining the Relationship Be…Why are you telling me this? An examination into negative consumer reviews on the Web (2007)Why are you telling me this? …The effect of negative online consumer reviews on product attitude: An information processing view (2007)The effect of negative online…The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation (2006)The Nature and Role of Feedba…Cognitive, Emotional, and Language Processes in Disclosure (1996)Cognitive, Emotional, and Lan…Reference points, anchors, norms, and mixed feelings (1992)Reference points, anchors, no…Negativity and extremity biases in impression formation: A review of explanations. (1989)Negativity and extremity bias…The heuristic model of persuasion. (1987)The heuristic model of persua…Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)Heuristic versus systematic i…The Psychology of Interpersonal Relations. (1958)Asymmetrical effects of positive and negative events: The mobilization-minimization hypothesis. (1991)Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics (2001)A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition. (2002)Principles of Categorization (2002)Handbook of Social Cognition (2014)What Good Are Positive Emotions? (1998)Bad is Stronger than Good (2001)Core affect and the psychological construction of emotion. (2003)Three‐month‐olds show a negativity bias in their social evaluations (2010)The accidental transgressor: Morally-relevant theory of mind (2011)Research Note—When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth (2016)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)Exploring the credibility of online celebrities' Instagram profiles in influencing the purchase decisions of young female users (2016)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)The psychology of interpersonal relations. (1958)Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)The Impact of New Media on Customer Relationships (2010)The impact of online reviews on hotel booking intentions and perception of trust (2011)Advances in Consumer Research (2025)Econometric Analysis of Cross Section and Panel Data (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)What makes a useful online review? Implication for travel product websites (2014)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Self-Perception Theory (1972)Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses. (1979)Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)The Elaboration Likelihood Model of Persuasion (1986)The role of transportation in the persuasiveness of public narratives. (2000)Communication And Persuasion (2017)Social Behavior as Exchange (1958)A New Product Growth for Model Consumer Durables (1969)Emotions and Information Diffusion in Social Media—Sentiment of Microblogs and Sharing Behavior (2013)Beyond misinformation: Understanding and coping with the “post-truth” era. (2017)The spread of true and false news online (2018)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)An Integrative Theory of Intergroup Conflict (2000)Networked Narratives: Understanding Word-of-Mouth Marketing in Online Communities (2010)Digital Economics (2019)A Theory of Social Comparison Processes (1954)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)Authenticity under threat: When social media influencers need to go beyond self-presentation (2018)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)
this work references cited by second hop

References

  • 1980Heuristic versus systematic information processing and the use of source versus message cues in persuasion.5,795 cited
  • 2011What Makes Online Content Viral?3,283 cited
  • 2010What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com12,952 cited
  • 2008Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets1,698 cited
  • 1989Negativity and extremity biases in impression formation: A review of explanations.1,550 cited
  • 2010Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics1,404 cited
  • 2008Not all emotions are created equal: The negativity bias in social-emotional development.1,331 cited
  • 2009Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations1,303 cited
  • 2007Why are you telling me this? An examination into negative consumer reviews on the Web1,268 cited
  • 1987The heuristic model of persuasion.1,264 cited
  • 2007The effect of negative online consumer reviews on product attitude: An information processing view1,143 cited
  • 2014What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature1,049 cited
  • 1996Cognitive, Emotional, and Language Processes in Disclosure1,025 cited
  • 2006

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation
930 cited
  • 2014Examining the influence of online reviews on consumers' decision-making: A heuristic–systematic model814 cited
  • 1992Reference points, anchors, norms, and mixed feelings729 cited
  • Cited by

    No citing works inside the corpus for this window.