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Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use
16 references·16 citing·35 second hopsampled
Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use (2021)Social commerce website design, perceived…A primer on partial least squares structural equation modeling (PLS-SEM) (2014)A primer on partial least squ…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…Multigroup Analysis in Partial Least Squares (PLS) Path Modeling: Alternative Methods and Empirical Results (2011)Multigroup Analysis in Partia…Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement Behavior:…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Customer loyalty in e-commerc…The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)The Impact of Technology on t…Customer satisfaction with services: putting perceived value into the equation (2000)Customer satisfaction with se…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory (1982)Two Structural Equation Model…Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory (1982)Two Structural Equation Model…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The Predictive Sample Reuse Method with Applications (1975)The Predictive Sample Reuse M…An approach to environmental psychology (1974)An approach to environmental …Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach (2024)Uncovering post-adoption usag…Is ‘she’ more impulsive (to pleasure) than ‘him’ during livestream e-commerce shopping? (2024)Is ‘she’ more impulsive (to p…Unraveling customer repurchase intention in OFDL context: An investigation using a hybrid technique of SEM and fsQCA (2023)Unraveling customer repurchas…Intention to use e-commerce vs physical shopping. Difference between consumers in the post-COVID era (2023)Intention to use e-commerce v…Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic (2023)Exploring the factors that dr…Building e-trust and e-retention in online shopping: the role of website design, reliability and perceived ease of use (2023)Building e-trust and e-retent…What drives consumers’ purchase intention of online paid knowledge? A stimulus-organism-response perspective (2022)What drives consumers’ purcha…The Integration of the Technology Acceptance Model and Value-Based Adoption Model to Study the Adoption of E-Learning: The Moderating Role of e-WOM (2022)The Integration of the Techno…The Impact of Self-Efficacy and Perceived Value on Customer Engagement under Live Streaming Commerce Environment (2022)The Impact of Self-Efficacy a…RETRACTED: Determinants of Social Commerce Usage and Online Impulse Purchase: Implications for Business and Digital Revolution (2022)RETRACTED: Determinants of So…New Trends in E-Commerce Research: Linking Social Commerce and Sharing Commerce: A Systematic Literature Review (2022)New Trends in E-Commerce Rese…Investigating the impact of social media images’ value, consumer engagement, and involvement on eWOM of a tourism destination: A transmittal mediation approach (2022)Investigating the impact of s…Business Ethics and Irrationality in SME During COVID-19: Does It Impact on Sustainable Business Resilience? (2022)Business Ethics and Irrationa…The Use of Mobile Applications for Travel Booking: Impacts of Application Quality and Brand Trust (2021)The Use of Mobile Application…The customer retail app experience: Implications for customer loyalty (2021)The customer retail app exper…Service quality, customer satisfaction and customer value: holistic determinants of loyalty and word-of-mouth in services (2021)Service quality, customer sat…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Understanding Customer Experience Throughout the Customer Journey (2016)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)Issues and opinion on structural equation modeling (1998)How to Write Up and Report PLS Analyses (2009)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 2014A primer on partial least squares structural equation modeling (PLS-SEM)12,786 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1999Whence Consumer Loyalty?4,891 cited
  • 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
  • 1982Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory3,367 cited
  • 1975The Predictive Sample Reuse Method with Applications2,746 cited
  • 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
  • 1982Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory2,313 cited
  • 2000Customer satisfaction with services: putting perceived value into the equation1,832 cited
  • 2000The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda

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1,795 cited
  • 2011Multigroup Analysis in Partial Least Squares (PLS) Path Modeling: Alternative Methods and Empirical Results1,324 cited
  • Cited by

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    • 2022The Integration of the Technology Acceptance Model and Value-Based Adoption Model to Study the Adoption of E-Learning: The Moderating Role of e-WOM122 cited
    • 2021Service quality, customer satisfaction and customer value: holistic determinants of loyalty and word-of-mouth in services114 cited
    • 2023Building e-trust and e-retention in online shopping: the role of website design, reliability and perceived ease of use104 cited
    • 2022New Trends in E-Commerce Research: Linking Social Commerce and Sharing Commerce: A Systematic Literature Review91 cited
    • 2022What drives consumers’ purchase intention of online paid knowledge? A stimulus-organism-response perspective89 cited
    • 2022RETRACTED: Determinants of Social Commerce Usage and Online Impulse Purchase: Implications for Business and Digital Revolution89 cited
    • 2023Intention to use e-commerce vs physical shopping. Difference between consumers in the post-COVID era84 cited
    • 2024Is ‘she’ more impulsive (to pleasure) than ‘him’ during livestream e-commerce shopping?83 cited
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    • 2022The Impact of Self-Efficacy and Perceived Value on Customer Engagement under Live Streaming Commerce Environment61 cited
    • 2023Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic60 cited
    • 2022Business Ethics and Irrationality in SME During COVID-19: Does It Impact on Sustainable Business Resilience?59 cited
    • 2021The Use of Mobile Applications for Travel Booking: Impacts of Application Quality and Brand Trust58 cited
    • 2024Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach58 cited