Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Emotional Calibration and Salesperson Performance

16 references·4 citing·42 second hop

FromToDepth

this work references cited by second hop

References

1985Stress, appraisal, and coping31,975 cited
1977Estimating Nonresponse Bias in Mail Surveys17,460 cited
1998On the Self-Regulation of Behavior4,108 cited
1992Self-Efficacy: A Theoretical Analysis of Its Determinants and Malleability3,550 cited
2006Self-Efficacy Beliefs of Adolescents3,544 cited
2004TARGET ARTICLES: "Emotional Intelligence: Theory, Findings, and Implications"2,357 cited
2007Human Abilities: Emotional Intelligence2,161 cited
2010Emotional intelligence: An integrative meta-analysis and cascading model.1,719 cited
2006The Hierarchical Model of Approach-Avoidance Motivation1,385 cited
2002Approach-avoidance motivation in personality: Approach and avoidance temperaments and goals.1,321 cited
1994Learning Orientation, Working Smart, and Effective Selling1,172 cited
2000Customer-Employee Rapport in Service Relationships1,165 cited
1990Goal Setting and Self-Efficacy During Self-Regulated Learning1,042 cited
2009Customer Experience Management in Retailing: An Organizing Framework1,015 cited
1994Ideal versus ought predilections for approach and avoidance distinct self-regulatory systems.968 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2004Emotional Intelligence and Social Interaction913 cited

Cited by

2023Multiple psychological climates and employee self-regulatory focus: Implications for frontline employee work behavior and service performance15 cited
2023The Interactive Influence of Frontline Employee Motivational Orientation and Service Climate/Strength Upon Employee Need Satisfaction and Performance15 cited
2025Salesperson emotional intelligence at work: A resource-based perspective of subjective well-being determinants and organizational outcomes14 cited
2024The interplay between behavior-based salesforce control systems and salesperson’s creative performance: a closer look at salesperson’s work engagement13 cited