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Emerging Market Retail: Transitioning from a Product-Centric to a Customer-Centric Approach

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References

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2008Customer Channel Migration595 cited
2013Measuring consumer perceptions of online shopping convenience551 cited
2017The Role of Big Data and Predictive Analytics in Retailing516 cited

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2007SERVCON: development and validation of a multidimensional service convenience scale502 cited

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