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Talking the talk: Considering forced language-switching in the workplace
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References

  • 1989Conservation of resources: A new attempt at conceptualizing stress.18,137 cited
  • 2001Social Cognitive Theory: An Agentic Perspective15,469 cited
  • 1984The Managed Heart: Commercialization of Human Feeling8,746 cited
  • 2000Emotional regulation in the workplace: A new way to conceptualize emotional labor.3,497 cited
  • 1956Language, Thought, and Reality.2,856 cited
  • 1999Social Cognitive Theory and Individual Reactions to Computing Technology: A Longitudinal Study12,517 cited
  • 2001Language anxiety and achievement1,571 cited
  • 2011Economic and social upgrading in global production networks: A new paradigm for a changing world1,057 cited
  • 1999A social cognitive theory of personality913 cited
  • 1991Methods and Results in the Study of Anxiety and Language Learning: A Review of the Literature*854 cited
  • 1999Leader-member exchange (LMX) research: A comprehensive review of theory, measurement, and data-analytic practices820 cited
  • 2008A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research754 cited
  • 1999The impact of communication effectiveness and service quality on relationship commitment in consumer, professional services652 cited
  • 2010Emotions in Multiple Languages647 cited

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  • 2010Looking at Both Sides of the Social Exchange Coin: A Social Cognitive Perspective on the Joint Effects of Relationship Quality and Differentiation on Creativity642 cited
  • 2010Foreign and second language anxiety635 cited
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