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Offering return-freight insurance or not: Strategic analysis of an e-seller's decisions

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References

2015Agency Selling or Reselling? Channel Structures in Electronic Retailing1,097 cited
2018Marketplace, Reseller, or Hybrid: Strategic Analysis of an Emerging E‐Commerce Model855 cited
2014Marketplace or Reseller?786 cited
1995Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs442 cited
2019Agency selling or reselling: E-tailer information sharing with supplier offline entry418 cited
1995Money back guarantees in retailing: matching products to consumer tastes368 cited
2017Strategic introduction of the marketplace channel under spillovers from online to offline sales345 cited
2020The optimal combination between selling mode and logistics service strategy in an e-commerce market317 cited
2016How Add-On Pricing Interacts with Distribution Contracts298 cited
2013The Strategic Role of Third-Party Marketplaces in Retailing296 cited
2020Consumer Return Policies in Omnichannel Operations263 cited
2019The strategic analysis of logistics service sharing in an e-commerce platform245 cited
2017Return strategy and pricing in a dual-channel supply chain206 cited
2012Money-Back Guarantees: Helping the Low-Quality Retailer200 cited
2010Optimal Reverse Channel Structure for Consumer Product Returns

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192 cited

2020The impacts of market size and data-driven marketing on the sales mode selection in an Internet platform based supply chain191 cited

Cited by

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2022The impact of cross-selling on managing consumer returns in omnichannel operations61 cited
2024Brands’ Livestream Selling with Influencers’ Converting Fans into Consumers55 cited
2023Optimal return shipping insurance policy with consumers' anticipated regret54 cited
2023Channel strategies when digital platforms emerge: A systematic literature review52 cited
2025Maintaining E-commerce supply chain viability: Addressing supply risks with a strategic live-streaming channel52 cited
2022Extracting values from consumer returns: The role of return-freight insurance for competing e-sellers45 cited
2023Return freight strategies and selling formats in e-commerce supply chain: The perspective of consumer fairness concerns and online shopping returns45 cited
2022Will providing return-freight-insurances do more good than harm to dual-channel e-commerce retailers?44 cited
2024Agency selling or reselling: The role of cause marketing37 cited
2024Return Freight Insurance Strategy and Price Decisions for a Dual-Channel Supply Chain in the Presence of Showrooming34 cited
2022Return freight insurance strategies for the online retailer and insurance company33 cited
2022Return insurance in a competitive market: Benefiting the high-quality or low-quality retailer?32 cited