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Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective
16 references·4 citing·54 second hop
Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective (2021)Social sharing of consumption emotion in …Emotion regulation: Conceptual and empirical foundations. (2014)Emotion regulation: Conceptua…Determinants of consumer engagement in electronic word-of-mouth (eWOM) in social networking sites (2011)Determinants of consumer enga…Emotion Elicits the Social Sharing of Emotion: Theory and Empirical Review (2009)Emotion Elicits the Social Sh…Healthy and Unhealthy Emotion Regulation: Personality Processes, Individual Differences, and Life Span Development (2004)Healthy and Unhealthy Emotion…Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Electronic word-of-mouth via …Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. (2003)Individual differences in two…An Integrated Model of Emotion Processes and Cognition in Social Information Processing (2000)An Integrated Model of Emotio…A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)A Model of Customer Satisfact…A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)A Model of Customer Satisfact…Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology. (1998)Antecedent- and response-focu…Customer delight: Foundations, findings, and managerial insight (1997)Customer delight: Foundations…Mood and judgment: The affect infusion model (AIM). (1995)Mood and judgment: The affect…Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction (1993)Assessing the Dimensionality …The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction (1991)The Dimensionality of Consump…Expectations and Norms in Models of Consumer Satisfaction (1987)Expectations and Norms in Mod…A Theory of Social Comparison Processes (1954)A Theory of Social Comparison…Understanding consumers’ willingness to accept digital exhibitions in the metaverse: evidence from China (2025)Understanding consumers’ will…Exploring the impact of online co-creation on eudemonic well-being and sustainable fashion choices among Generation Z (2025)Exploring the impact of onlin…Effect of product design on repurchase intention, electronic word‐of‐mouth, and museum visit intention: Museum random boxes in China (2024)Effect of product design on r…Emotions in service research: evolutionary analysis and empirical review (2022)Emotions in service research:…Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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References

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  • 1999A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery1,465 cited
  • 1987Expectations and Norms in Models of Consumer Satisfaction1,166 cited
  • 2014Emotion regulation: Conceptual and empirical foundations.1,091 cited
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    • 2025Exploring the impact of online co-creation on eudemonic well-being and sustainable fashion choices among Generation Z9 cited
    • 2025Understanding consumers’ willingness to accept digital exhibitions in the metaverse: evidence from China6 cited