THE EFFECT OF WORKLOADS ON TURNOVER INTENTION WITH WORK STRESS AS MEDIATION AND SOCIAL SUPPORT AS MODERATED VARIABLES

Akbar Wibowo · Margono Setiawan · Agung Yuniarinto

19 citations0/0 files storedJurnal Aplikasi Manajemen

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Employee Performance and Management Job Satisfaction and Organizational Behavior Stress and Burnout Research

Abstract

The purpose of this study was to examine and analyze the relationship of workload, work stress, and social support for employee turnover intentions of PT. Bentoel Prima Malang. This study uses a population of all Primary Manufacturing Department (PMD) permanent employees of 83 employees. All members of the population are used as research samples (total sampling). Analysis tool to test the relationship between variables using the help of smartPLS 3.0. The results showed that workload did not significantly influence turnover intention. Job stress plays a mediating role between workload and work stress. Social support does not moderate work stress on turnover intention. The theoretical implications of this research provide opportunities for further research on workloads, not a major factor in employee decisions leaving the organization. Practical implications in this study provide new insights to companies and employees about the negative impact of increasing workload.

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References

1988Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research 2008Work engagement: An emerging concept in occupational health psychology 1977Intermediate linkages in the relationship between job satisfaction and employee turnover.1998Predicting Unethical Behavior: A Comparison of the Theory of Reasoned Action and the Theory of Planned Behavior 1987Person-environment fit theory and organizations: Commensurate dimensions, time perspectives, and mechanisms 2019The effect of work environment, stress, and job satisfaction on employee turnover intention 2012Predicting Unethical Behavior: A Comparison of the Theory of Reasoned Action and the Theory of Planned Behavior 2017Impact of Workload and Job Complexity on Employee Job Performance with the Moderating Role of Social Support and Mediating Role of Job Stress: A Study of Travel agencies in Rawalpindi, Islamabad and AJK

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2022Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees 2024Evaluation of job satisfaction as a mediator: Exploring the relationship between workload, career growth, social support supervisory and talent retention in the oil and gas industry in Malaysia 2023PENGARUH BEBAN KERJA DAN IKLIM ORGANISASI TERHADAP TURNOVER INTENTION MELALUI STRESS KERJA SEBAGAI VARIABEL INTERVENING PADA KARYAWAN PT. BANK PERKREDITAN RAKYAT MILLENIA SULAWESI UTARA

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