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ArticleDestination appraisal

Mark P. Pritchard2006

Article2006

Destination appraisal

Mark P. Pritchard · Mark E. Havitz

93 citations·0/0 files stored·Annals of Tourism Research

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Diverse Aspects of Tourism Research Customer Service Quality and Loyalty Evaluation and Performance Assessment

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References

2017The Content Analysis Guidebook 1954The critical incident technique.2007Critical Incident Technique 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents 1977Importance-Performance Analysis 1977Book Review: Forum Marketing Research: Methodological Foundations 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality 2000Quality, satisfaction and behavioral intentions

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2012A critical evaluation of importance–performance analysisarticle · 11 shared references 2014Importance–performance analysis in tourism: A framework for researchersarticle · 9 shared references 2006Importance values for Importance–Performance Analysis: A formula for spreading out values derived from preference rankingsarticle · 8 shared references 2007Destination Evaluation: The Role of Previous Travel Experience and Trip Characteristicsarticle · 8 shared references 2013An Examination of Service Quality and Satisfaction in a Religious Tourism Settingthesis · 8 shared references 2004The Critical Incident Technique in Service Researcharticle · 7 shared references

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Year2006

Typearticle

Published2006-01-01

VenueAnnals of Tourism Research

ISSN-L0160-7383

Languageen

Citations93

Files0 public / 0

ShelfDiverse Aspects of Tourism Research

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doi10.1016/j.annals.2005.03.002

openalex_workW31819898

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