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Diversity training: where are we, and where should we be heading? A systematic literature review
16 references·0 citing·45 second hop
Diversity training: where are we, and where should we be heading? A systematic literature review (2021)Diversity training: where are we, and whe…Mediterranean journal of social sciences (2020)Mediterranean journal of soci…Diversity improves performance and outcomes (2019)Diversity improves performanc…A systematic literature review of risk and gender research in tourism (2016)A systematic literature revie…Conceptual foundations for understanding smart tourism ecosystems (2015)Conceptual foundations for un…The benefits of publishing systematic quantitative literature reviews for PhD candidates and other early-career researchers (2013)The benefits of publishing sy…The Role Of Context In Work Team Diversity Research: A Meta-Analytic Review (2009)The Role Of Context In Work T…Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Experience quality, perceived…Training Transfer: An Integrative Literature Review (2007)Training Transfer: An Integra…Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Examining the structural rela…Systematic Reviews in the Social Sciences (2006)Systematic Reviews in the Soc…More than an “industry”: The forgotten power of tourism as a social force (2005)More than an “industry”: The …An Integrated Model of Training Evaluation and Effectiveness (2004)An Integrated Model of Traini…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…The measurement of intercultural sensitivity using the concepts of individualism and collectivism (1992)The measurement of intercultu…A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes (1991)A Longitudinal Analysis of th…Cultural differences in teaching and learning (1986)Cultural differences in teach…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Destination image and tourist loyalty: A meta-analysis (2013)Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend (2015)Cultural tourism: An analysis of engagement, cultural contact, memorable tourism experience and destination loyalty (2017)Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: International Differences in Work-Related Values. (1983)In search of excellence: Lessons from America's best- run companies (1983)The business of international business is culture (1994)Culturally Sensitive Social work Practice With Arab Clients in Mental Health Settings (2000)Culturally mixed groups on international campuses: an opportunity for inter-cultural learning (2012)Systematic reviews in the social sciences: a practical guide (2006)Introduction to Meta‐Analysis (2009)Multi-criteria decision-making for flood risk management: a survey of the current state of the art (2016)A systematic literature review of the theory of planned behavior in tourism, leisure and hospitality management research (2020)Introduction to Meta‐Analysis (2021)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)How destination image and evaluative factors affect behavioral intentions? (2006)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Whence Consumer Loyalty? (1999)Antecedents of Tourists’ Loyalty to Mauritius (2011)Self-efficacy mechanism in human agency. (1982)International Journal of Human Resource Management (1995)Self-efficacy: the exercise of control (1997)Self-Efficacy: The Exercise of Control (1999)Transfer of Training: A Meta-Analytic Review (2009)Education for Life and Work: Developing Transferable Knowledge and Skills in the 21st Century (2012)Nature of Prejudice (1954)The Handbook of Social Psychology (1969)Handbook of Industrial and Organizational Psychology. (1977)Unraveling the effects of cultural diversity in teams: A meta-analysis of research on multicultural work groups (2009)Getting Specific about Demographic Diversity Variable and Team Performance Relationships: A Meta-Analysis (2010)The Impact of Board Diversity and Gender Composition on Corporate Social Responsibility and Firm Reputation (2010)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Methods for the thematic synthesis of qualitative research in systematic reviews (2008)Purposeful Sampling in Qualitative Research Synthesis (2011)Guidance on Conducting a Systematic Literature Review (2017)Grit, self-efficacy, achievement orientation goals, and academic performance in University students (2019)The Effectiveness of the Project-Based Learning (PBL) Approach as a Way to Engage Students in Learning (2020)Factors affecting students’ learning performance through collaborative learning and engagement (2021)
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References

  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 2006Systematic Reviews in the Social Sciences3,582 cited
  • 2020Mediterranean journal of social sciences3,224 cited
  • 2009Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists2,574 cited
  • 2007Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach2,385 cited
  • 1986Cultural differences in teaching and learning1,677 cited
  • 1991A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes1,422 cited
  • 2009The Role Of Context In Work Team Diversity Research: A Meta-Analytic Review1,362 cited
  • 2013The benefits of publishing systematic quantitative literature reviews for PhD candidates and other early-career researchers1,336 cited
  • 2007Training Transfer: An Integrative Literature Review1,305 cited
  • 2019Diversity improves performance and outcomes972 cited
  • 2015Conceptual foundations for understanding smart tourism ecosystems860 cited
  • 1992The measurement of intercultural sensitivity using the concepts of individualism and collectivism673 cited
  • 2005More than an “industry”: The forgotten power of tourism as a social force

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602 cited
  • 2016A systematic literature review of risk and gender research in tourism434 cited
  • 2004An Integrated Model of Training Evaluation and Effectiveness420 cited
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