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Model Hubungan Citra Merek dan Minat Beli Ulang : Peran Kepuasan Pelanggan dan Kesetiaan Pelanggan
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Model Hubungan Citra Merek dan Minat Beli Ulang : Peran Kepuasan Pelanggan dan Kesetiaan Pelanggan (2021)Model Hubungan Citra Merek dan Minat Beli…How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers (2019)How product quality, brand im…E-commerce brand (2019)E-commerce brandCustomers’ Expectation, Satisfaction, and Repurchase Intention of Used Products Online: Empirical Evidence From China (2019)Customers’ Expectation, Satis…Building Repurchase Intention and Purchase Decision: Brand Awareness and Brand Loyalty Analysis (Case Study Private Label Product in Alfamidi Tangerang) (2019)Building Repurchase Intention…Effects of multi-brand company’s CSR activities on purchase intention through a mediating role of corporate image and brand image (2018)Effects of multi-brand compan…The influence of brand awareness, brand association and product quality on brand loyalty and repurchase intention: a case of male consumers for cosmetic brands in South Africa (2017)The influence of brand awaren…Brand trust and image: effects on customer satisfaction (2017)Brand trust and image: effect…E-retailing ethics and its impact on customer satisfaction and repurchase intention (2016)E-retailing ethics and its im…The Effects of Brand Image on Customer Satisfaction and Loyalty Intention in Retail Super Market Chain UK (2015)The Effects of Brand Image on…Does Customer Satisfaction Lead to Customer Trust, Loyalty and Repurchase Intention of Local Store Brands? 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References

  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,761 cited
  • 1997Dimensions of Brand Personality4,046 cited
  • 1996Measuring Brand Equity Across Products and Markets3,631 cited
  • 2000Strategic Brand Management: Building, Measuring, and Managing Brand Equity.3,262 cited
  • 2006Brands and Branding: Research Findings and Future Priorities2,347 cited
  • 2016E-retailing ethics and its impact on customer satisfaction and repurchase intention232 cited
  • 2019Customers’ Expectation, Satisfaction, and Repurchase Intention of Used Products Online: Empirical Evidence From China153 cited
  • 2018Effects of multi-brand company’s CSR activities on purchase intention through a mediating role of corporate image and brand image147 cited
  • 2019E-commerce brand112 cited
  • 2017The influence of brand awareness, brand association and product quality on brand loyalty and repurchase intention: a case of male consumers for cosmetic brands in South Africa103 cited
  • 2019How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers97 cited
  • 2014Does Customer Satisfaction Lead to Customer Trust, Loyalty and Repurchase Intention of Local Store Brands? The Case of Gauteng Province of South Africa97 cited
  • 2019Building Repurchase Intention and Purchase Decision: Brand Awareness and Brand Loyalty Analysis (Case Study Private Label Product in Alfamidi Tangerang)

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90 cited
  • 2013An Empirical Study of Corporate Brand Image, Customer Perceived Value and Satisfaction on Loyalty in Shoe Industry88 cited
  • 2015The Effects of Brand Image on Customer Satisfaction and Loyalty Intention in Retail Super Market Chain UK85 cited
  • 2017Brand trust and image: effects on customer satisfaction76 cited
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