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What drives customers towards mobile shopping? An integrative technology continuance theory perspective
16 references·16 citing·30 second hopsampled
What drives customers towards mobile shopping? An integrative technology continuance theory perspective (2021)What drives customers towards mobile shop…E-S-QUAL (2004)E-S-QUALCommon method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology (1998)A Conceptual and Operational …The Nature and Determinants of Customer Expectations of Service (1993)The Nature and Determinants o…The theory of planned behavior (1991)The theory of planned behaviorUser Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Methods of coping with social desirability bias: A review (1985)Methods of coping with social…A technology acceptance model for empirically testing new end-user information systems : theory and results (1985)A technology acceptance model…Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)Asymptotic Confidence Interva…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Determinants of generation Z consumers’ mobile online shopping apps continuance intention to use during COVID-19 and beyond—an empirical study (2025)Determinants of generation Z …Why users continue E-commerce chatbots? Insights from PLS-fsQCA-NCA approach (2024)Why users continue E-commerce…Understanding consumers’ continuous-use intention of crowdsourcing logistics services: Empirical evidence from China (2024)Understanding consumers’ cont…Technology acceptance model for understanding consumer’s behavioral intention to use artificial intelligence based online shopping platforms in Bangladesh (2024)Technology acceptance model f…Promoting fintech: driving developing country consumers’ mobile wallet use through gamification and trust (2024)Promoting fintech: driving de…Mobile banking app experience of generation Y and Z consumers (2024)Mobile banking app experience…Business strategic insight: understanding the impact of perceived value and impulsiveness on consumer response in global mobile shopping (2024)Business strategic insight: u…Reuse intention of augmented reality apps: recreational consciousness as moderator (2023)Reuse intention of augmented …New Challenges of Learning Accounting With Artificial Intelligence: The Role of Innovation and Trust in Technology (2023)New Challenges of Learning Ac…Mobile payment service quality: a new approach for continuance intention (2023)Mobile payment service qualit…Does perceived behavioral control mediate customers' innovativeness and continuance intention of e-money? The moderating role of perceived risk and e-security (2023)Does perceived behavioral con…Determinants of interaction intention to purchase online in less developed countries: The moderating role of technology infrastructure (2023)Determinants of interaction i…What drives customers toward proximity payment services? An integrated theory of planned behavior perspective (2022)What drives customers toward …Online social anxiety and mobile instant messaging adoption and continuance usage intention: How does it relate to social, technical, and mobility factors? (2022)Online social anxiety and mob…Consumers’ perceived value and use intention of cashless payment in the physical distancing context: evidence from an Asian emerging market (2022)Consumers’ perceived value an…Understanding Ant Forest continuance: effects of user experience, personal attributes and motivational factors (2021)Understanding Ant Forest cont…Statistical Theories of Mental Test Scores (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)PLS-SEM: Indeed a Silver Bullet (2011)Understanding Attitudes and Predicting Social Behavior (1980)Self-efficacy mechanism in human agency. (1982)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Common Method Bias in PLS-SEM (2015)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Diffusion of Innovations 1 (2019)Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods (2004)lavaan : An R Package for Structural Equation Modeling (2012)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)
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References

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  • 2004E-S-QUAL3,962 cited
  • 1998A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology

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3,573 cited
  • 1993The Nature and Determinants of Customer Expectations of Service2,665 cited
  • 1985Methods of coping with social desirability bias: A review2,334 cited
  • Cited by

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    • 2024Why users continue E-commerce chatbots? Insights from PLS-fsQCA-NCA approach38 cited
    • 2023Mobile payment service quality: a new approach for continuance intention33 cited
    • 2024Mobile banking app experience of generation Y and Z consumers24 cited
    • 2024Technology acceptance model for understanding consumer’s behavioral intention to use artificial intelligence based online shopping platforms in Bangladesh22 cited
    • 2023New Challenges of Learning Accounting With Artificial Intelligence: The Role of Innovation and Trust in Technology19 cited
    • 2023Reuse intention of augmented reality apps: recreational consciousness as moderator19 cited
    • 2022Consumers’ perceived value and use intention of cashless payment in the physical distancing context: evidence from an Asian emerging market18 cited
    • 2022What drives customers toward proximity payment services? An integrated theory of planned behavior perspective16 cited
    • 2023Determinants of interaction intention to purchase online in less developed countries: The moderating role of technology infrastructure13 cited
    • 2024Understanding consumers’ continuous-use intention of crowdsourcing logistics services: Empirical evidence from China13 cited
    • 2024Business strategic insight: understanding the impact of perceived value and impulsiveness on consumer response in global mobile shopping13 cited
    • 2022Online social anxiety and mobile instant messaging adoption and continuance usage intention: How does it relate to social, technical, and mobility factors?12 cited
    • 2025Determinants of generation Z consumers’ mobile online shopping apps continuance intention to use during COVID-19 and beyond—an empirical study10 cited