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Cyclical experience‐based design: A proposal for engaging stakeholders in a co‐creative model for primary health care service design
12 references·1 citing·49 second hop
Cyclical experience‐based design: A proposal for engaging stakeholders in a co‐creative model for primary health care service design (2021)Cyclical experience‐based design: A propo…A participatory systems approach to design for safer integrated medicine management (2017)A participatory systems appro…Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector (2015)Experience-based Co-design an…Articulating current service development practices: a qualitative analysis of eleven mental health projects (2014)Articulating current service …An integrated model of service experience design improvement (2014)An integrated model of servic…How was it for you? Experiences of participatory design in the UK health service (2013)How was it for you? Experienc…This is Service Design Thinking: Basics – Tools – Cases (2012)This is Service Design Thinki…Integrating Evidence-Based Design and Experience-Based Approaches in Healthcare Service Design (2011)Integrating Evidence-Based De…Codesigning as a Discursive Practice in Emergency Health Services: The Architecture of Deliberation (2010)Codesigning as a Discursive P…Toward More User-Centric OD (2007)Toward More User-Centric ODNew service development: initiation strategies (2000)New service development: init…The New Economics: For Industry, Government, Education (1996)The New Economics: For Indust…A Proposed Model for New Service Development (1989)A Proposed Model for New Serv…Service design activities in health services: A systematic literature review based on ecosystem perspective and transformative approach (2023)Service design activities in …The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Emotional Intelligence: Why It Can Matter More Than IQ (1995)An assessment of briefs used for designing healthcare environments: a survey in Sweden (2012)Building Design Capability in the Public Sector : Expanding the Horizons of Development (2017)Promoting patient and family engagement through healthcare facility design: A systematic literature review (2019)A Ladder Of Citizen Participation (1969)Transforming Qualitative Information: Thematic Analysis and Code Development (1998)Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development (2006)Co-creation for empathy and mutual learning: a framework for design in health and social care (2019)Socio-materiality of trust: co-design with a resource limited community organisation (2019)Towards a framework for urban landscape co-design: Linking the participation ladder and the design cycle (2022)Discipline and Punish: The Birth of the Prison. 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(1996)Power dynamics and collaborative mechanisms in co-production and co-design processes (2017)The Promise of Co‐Design for Public Policy (2018)Co-design: from expert- to user-driven ideas in public service design (2019)Philosophical Writings of Peirce (1955)The Reflective Practitioner: How Professionals Think in Action (1985)Creating public value: strategic management in government (1996)Co-designing with young consumers – reflections, challenges and benefits (2017)Innovation in Pain Rehabilitation Using Co-Design Methods During the Development of a Relapse Prevention Intervention: Case Study (2020)Learning Practical Design Knowledge through Co-Designing Storyline Science Curriculum Units (2022)Organization Development and Change (2004)Design Science and Organization Development Interventions (2007)Prototypes as (Design) Tools for Behavioral and Organizational Change (2007)Civility, Respect, Engagement in the Workforce (CREW) (2009)The Experience Economy (2012)Welcome to the experience economy (2019)Organizational Strategy, Structure, and Process (1978)Toward a knowledge‐based theory of the firm (1996)Individual and team‐based idea generation within innovation management: organisational and research agendas (2002)Towards a model of dynamic capabilities in innovation-based competitive strategy: Insights from project-oriented service firms (2011)The Economics of Industrial Innovation (2012)The central role of knowledge integration capability in service innovation-based competitive strategy (2018)Toyota production system: beyond large-scale production (1998)Designing Virtual Customer Environments for New Product Development: Toward a Theory (2002)Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers (2010)Patient-centered healthcare service development: a literature review (2021)Improving service quality through customer journey analysis (2016)Bridging sustainable business model innovation and user-driven innovation: A process for sustainable value proposition design (2017)Service Ecosystem Design: Propositions, Process Model, and Future Research Agenda (2020)Service engineering—methodical development of new service products (2003)Removing the fuzziness from the fuzzy front-end of service innovations through customer interactions (2005)Exploring value propositions and service innovation: a service-dominant logic study (2014)Nonresponse in Household Interview Surveys (1999)The Race for Talent: Retaining and Engaging Workers in the 21st Century (2004)Pedagogies of Engagement: Classroom-Based Practices (2005)
this work references cited by second hop

References

  • 1996The New Economics: For Industry, Government, Education1,449 cited
  • 2012This is Service Design Thinking: Basics – Tools – Cases798 cited
  • 2015Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector647 cited
  • 1989A Proposed Model for New Service Development476 cited
  • 2013How was it for you? Experiences of participatory design in the UK health service201 cited
  • 2007Toward More User-Centric OD166 cited
  • 2000New service development: initiation strategies149 cited
  • 2010Codesigning as a Discursive Practice in Emergency Health Services: The Architecture of Deliberation115 cited
  • 2011Integrating Evidence-Based Design and Experience-Based Approaches in Healthcare Service Design60 cited
  • 2017A participatory systems approach to design for safer integrated medicine management40 cited
  • 2014Articulating current service development practices: a qualitative analysis of eleven mental health projects25 cited
  • 2014An integrated model of service experience design improvement21 cited

Cited by

  • 2023Service design activities in health services: A systematic literature review based on ecosystem perspective and transformative approach9 cited

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