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Omnichannel retailing: a tale of three sectors
16 references·1 citing·50 second hop
Omnichannel retailing: a tale of three sectors (2021)Omnichannel retailing: a tale of three se…A quantitative performance management framework for assessing omnichannel retail supply chains (2019)A quantitative performance ma…The future of omnichannel retail: A four-stage Delphi study (2018)The future of omnichannel ret…From bricks-and-mortar to bricks-and-clicks (2018)From bricks-and-mortar to bri…Drivers and barriers of omni-channel retailing in China (2018)Drivers and barriers of omni-…Digital Transformation: A Literature Review and Guidelines for Future Research (2018)Digital Transformation: A Lit…Business logistics models in omni-channel: a classification framework and empirical analysis (2018)Business logistics models in …Omni-channel marketing, integrated marketing communications and consumer engagement (2017)Omni-channel marketing, integ…Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions (2017)Managing Multi- and Omni-Chan…Retail logistics in the transition from multi-channel to omni-channel (2016)Retail logistics in the trans…The new mission for multinationals (2015)The new mission for multinati…Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing (2015)Categorization of multiple ch…How to win in an Omnichannel world (2014)How to win in an Omnichannel …Situational price sensitivity: the role of consumption occasion, social context and income (2003)Situational price sensitivity…Consumer price sensitivity and price thresholds14 14Sangman Han is Associate Professor, School of Business Administration Sungkyunkwan University, 53 3-ga, Myongnyun-dong, Chongno-gu, Seoul (phone: 82-2-760-0456, email: smhan@yurim.skku.ac.kr). Sunil Gupta is Meyer Feldberg Professor of Business (phone: 212-854-3467, email: sg37@columbia.edu) and Donald R. Lehmann is George E. Warren Professor (phone: 212-854-3465, email: drl2@columbia.edu), both at the Graduate School of Business, Columbia University, New York, NY 10027. All correspondence should be directed to Sunil Gupta. (2001)Consumer price sensitivity an…The Use of Mystery Shopping in the Measurement of Service Delivery (1998)The Use of Mystery Shopping i…Practical Significance: A Concept Whose Time Has Come (1996)Practical Significance: A Con…E-grocery delivery channels: acceptance of the click and collect solutions (2023)E-grocery delivery channels: …Prospect Theory: An Analysis of Decision under Risk (1979)Mental Accounting and Consumer Choice (1985)Prospect theory: An analysis of decision under risk (1988)Segmenting cruise passengers with price sensitivity (2004)Consumer food choices: the role of price and pricing strategies (2011)Green product pricing with non-green product reference (2018)Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes (2000)Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? 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References

  • 1996Practical Significance: A Concept Whose Time Has Come1,774 cited
  • 2018Digital Transformation: A Literature Review and Guidelines for Future Research768 cited
  • 2015Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing680 cited
  • 2003Situational price sensitivity: the role of consumption occasion, social context and income468 cited
  • 2017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions416 cited
  • 2014How to win in an Omnichannel world327 cited
  • 2016Retail logistics in the transition from multi-channel to omni-channel319 cited
  • 2001Consumer price sensitivity and price thresholds14 14Sangman Han is Associate Professor, School of Business Administration Sungkyunkwan University, 53 3-ga, Myongnyun-dong, Chongno-gu, Seoul (phone: 82-2-760-0456, email: smhan@yurim.skku.ac.kr). Sunil Gupta is Meyer Feldberg Professor of Business (phone: 212-854-3467, email: sg37@columbia.edu) and Donald R. Lehmann is George E. Warren Professor (phone: 212-854-3465, email: drl2@columbia.edu), both at the Graduate School of Business, Columbia University, New York, NY 10027. All correspondence should be directed to Sunil Gupta.295 cited
  • 2017Omni-channel marketing, integrated marketing communications and consumer engagement295 cited
  • 2018The future of omnichannel retail: A four-stage Delphi study240 cited
  • 2018From bricks-and-mortar to bricks-and-clicks195 cited
  • 2015The new mission for multinationals150 cited

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2019
A quantitative performance management framework for assessing omnichannel retail supply chains
144 cited
  • 2018Business logistics models in omni-channel: a classification framework and empirical analysis130 cited
  • 1998The Use of Mystery Shopping in the Measurement of Service Delivery117 cited
  • 2018Drivers and barriers of omni-channel retailing in China100 cited
  • Cited by

    • 2023E-grocery delivery channels: acceptance of the click and collect solutions10 cited