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Quantification and integration of Kano’s model into QFD for customer-focused product design

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References

1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment1,134 cited
2001Integrating SERVQUAL and Kano’s model into QFD for service excellence development385 cited
2000Integrating Kano's model in the planning matrix of quality function deployment356 cited
2007Integrating the Kano Model and QFD for Designing New Products249 cited
2007Integration of Kano's Model Into QFD for Multiple Product Design207 cited
2010Understanding customer needs through quantitative analysis of Kano's model189 cited
2010Integration of Kano’s Model into quality function deployment (QFD)157 cited
2017Kano qualitative vs quantitative approaches: An assessment framework for products attributes analysis136 cited
2016Increasing accuracy of the Kano model – a case study109 cited
2014Quantification and integration of Kano’s model into QFD for optimising product design107 cited
2009A new mixed integer linear programming model for product development using quality function deployment77 cited
2013Prioritization of aesthetic attributes of car profile70 cited
2011A new Kano's evaluation sheet46 cited
2003DEPLOYMENT OF CUSTOMER NEEDS IN THE QFD USING A MODIFIED KANO MODEL41 cited

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2015Application of SERVQUAL and fuzzy quality function deployment to service improvement in service centres of electronics companies38 cited

2016A novel fuzzy quality function deployment framework34 cited

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2023Assessment of product resilience towards the changing customer requirements12 cited
2024A customer-driven quality function deployment approach for intelligent product design: A case of automatic-dishwasher8 cited
2025User-centric sustainable design in mass-customized housing using Kano model and quality function deployment8 cited
2024A Holistic Quality Improvement Model for Food Services: Integrating Fuzzy Kano and PROMETHEE II7 cited
2022IX INTERNATIONAL SCIENTIFIC-PRACTICAL CONFERENCE “MANAGERIAL SCIENCES IN THE MODERN WORLD”1 cited