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The Mediating Role of Motivation between Organizational Climate and Organizational Citizenship behaviour in the Jordanian Telecommunication Companies
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(2012)A Job Demands–Resources Approach to Public Service Motivation (2015)Back-Translation for Cross-Cultural Research (1970)Coaching and employee organizational citizenship behaviours: The role of procedural justice climate (2016)The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity (2017)Effects of employees’ social exchange and the mediating role of customer orientation in the restaurant industry (2020)Research in Organizational Behavior. (1986)Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research (2000)Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs* (2003)Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. 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References

  • 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.5,591 cited
  • 2006Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework3,454 cited
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  • 1998The effects of organizational citizenship behavior on performance judgments: A field study and a laboratory experiment.641 cited
  • 2006Public service motivation and organizational citizenship behavior in Korea387 cited
  • 2018Effect of Motivation on Employee Performance In Public Middle Level Technical Training Institutions In Kenya158 cited
  • 2015Organizational citizenship behaviour104 cited
  • 2014Motivation of travel agents' customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation82 cited
  • 2014Underlying Motives of Organizational Citizenship Behavior71 cited
  • 2014Linking Human Resources Motivation to Organizational Climate64 cited
  • 2014THE AFFECT OF WORK ENVIRONMENT, JOB SATISFACTION, ORGANIZATION COMMITMENT ON OCB OF INTERNAL AUDITORS45 cited
  • 2019Review of the impact of service quality and subjective norms in TAM among telecommunication customers in Jordan41 cited
  • 2015Public Service Motivation and Organizational Performance in Mexico: Testing the Mediating Effects of Organizational Citizenship Behaviors21 cited

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  • 2013Relationship between Organizational Commitment and Organizational Citizenship Behavior (OCB) At Government-Owned Corporation Companies16 cited
  • 2016Relationship, Motivation and Organizational Climate: A Case of Sustainability10 cited
  • 2017Impact of organisational climate on employee motivation: A conceptual perspective5 cited
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    • 2022Organizational Commitment: The Mediator for Work Motivation and Organizational Climate Toward Organizational Citizenship Behavior (OCB)3 cited