SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Design of win-win return policies for online retailers
16 references·6 citing·54 second hop
Design of win-win return policies for online retailers (2021)Design of win-win return policies for onl…Consumer Return Policies in Omnichannel Operations (2020)Consumer Return Policies in O…Omnichannel retailers’ return policy strategies in the presence of competition (2019)Omnichannel retailers’ return…Return strategy and pricing in a dual-channel supply chain (2017)Return strategy and pricing i…Optimal Retail Return Policies with Wardrobing (2017)Optimal Retail Return Policie…Hedonic products for you, utilitarian products for me (2016)Hedonic products for you, uti…Counteracting Strategic Purchase Deferrals: The Impact of Online Retailers’ Return Policy Decisions (2016)Counteracting Strategic Purch…The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review (2015)The Effect of Return Policy L…Consumer returns policies with endogenous deadline and supply chain coordination (2014)Consumer returns policies wit…Returns Policy and Quality Risk in E‐Business (2011)Returns Policy and Quality Ri…The impact of customer returns on pricing and order decisions (2008)The impact of customer return…Consumer Returns Policies and Supply Chain Performance (2008)Consumer Returns Policies and…Managing Dissatisfaction (1998)Managing DissatisfactionExploiting the installed base using cross-merchandising and category destination programs (1998)Exploiting the installed base…Manufacturer's Return Policies and Retail Competition (1997)Manufacturer's Return Policie…Controlling product returns in direct marketing (1996)Controlling product returns i…Money back guarantees in retailing: matching products to consumer tastes (1995)Money back guarantees in reta…Managing consumer bracketing purchases: Optimal return policy analysis (2024)Managing consumer bracketing …An empirical study on logistic service quality, customer satisfaction, and cross-border repurchase intention (2024)An empirical study on logisti…The over-ordering problem in trade credit: Role of return policies (2023)The over-ordering problem in …Optimizing price, order quantity, and return policy in the presence of consumer opportunistic behavior for online retailers (2023)Optimizing price, order quant…Strategies for the retail platform to counteract match uncertainty: Virtual showroom and return or exchange policy (2022)Strategies for the retail pla…Reducing ecommerce returns with return credits (2022)Reducing ecommerce returns wi…Closed-Loop Supply Chain Models with Product Remanufacturing (2004)Perspectives in supply chain risk management (2006)Optimal Pricing and Return Policies for Perishable Commodities (2008)Remanufacturing as a Marketing Strategy (2008)The Informational Role of Warranties and Private Disclosure about Product Quality (1981)Defensive Marketing Strategy by Customer Complaint Management: A Theoretical Analysis (1987)A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality? (1993)Contingent Pricing to Reduce Price Risks (2004)Twenty Years of Service Guarantee Research (2008)An Alternative Explanation of Consumer Product Returns from the Postpurchase Dissonance and Ecological Marketing Perspectives (2014)Advertising as Information (1974)The Theory of Industrial Organization (1988)Return policies and the optimal level of “hassle” (1998)Signaling the trustworthiness of small online retailers (2004)Time Value of Commercial Product Returns (2006)The Price Knowledge and Search of Supermarket Shoppers (1990)Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs (1995)The effect of shipping fees on customer acquisition, customer retention, and purchase quantities (2006)Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns (2012)American Economic Review (2019)Online and offline retailing: What we know and directions for future research (2022)The file drawer problem and tolerance for null results. (1979)Introduction to Meta‐Analysis (2009)Sustainable Retailing in the Fashion Industry: A Systematic Literature Review (2017)Online purchase return policy leniency and purchase decision: Mediating role of consumer trust (2018)Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability (2019)Introduction to Meta‐Analysis (2021)Mental Accounting and Consumer Choice (1985)Mental accounting matters (1999)Consumer Choice between Hedonic and Utilitarian Goods (2000)Image proximity in advertising appeals: Spatial distance and product types (2017)A Framework for Understanding Consumer Choices for Others (2019)The impact of time pressure on impulsive buying: The moderating role of consumption type (2022)Optimal Pricing and Return Policies for Perishable Commodities (1985)Exploring the Implications of the Internet for Consumer Marketing (1997)Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design (2003)Taking stock of consumer returns: A review and classification of the literature (2019)Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach (2021)Pricing and sales-effort analysis of dual-channel supply chain with channel preference, cross-channel return and free riding behavior based on revenue-sharing contract (2022)Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information (2012)Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store (2016)Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits (2017)The Effect of Multi-Channel and Omni-Channel Retailing on Physical Stores (2018)Optimal pricing and remanufacturing mode in a closed-loop supply chain of WEEE under government fund policy (2020)Resale or agency sale? Equilibrium analysis on the role of live streaming selling (2022)The long tail: why the future of business is selling less of more (2007)Optimal Pricing of Seasonal Products in the Presence of Forward-Looking Consumers (2008)The Value of Fast Fashion: Quick Response, Enhanced Design, and Strategic Consumer Behavior (2011)Challenges at the marketing–operations interface in omni-channel retail environments (2019)Supply Chain Coordination Under Channel Rebates with Sales Effort Effects (2002)Supply Chain Coordination with Contracts (2003)Closed‐Loop Supply Chains: A Critical Review, and Future Research* (2012)Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future (2014)Online and Offline Information for Omnichannel Retailing (2016)
this work references cited by second hop

References

  • 1997Manufacturer's Return Policies and Retail Competition467 cited
  • 2008Consumer Returns Policies and Supply Chain Performance462 cited
  • 1995Money back guarantees in retailing: matching products to consumer tastes368 cited
  • 2015The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review301 cited
  • 2020Consumer Return Policies in Omnichannel Operations263 cited
  • 2017Return strategy and pricing in a dual-channel supply chain206 cited
  • 1996Controlling product returns in direct marketing178 cited
  • 2016Counteracting Strategic Purchase Deferrals: The Impact of Online Retailers’ Return Policy Decisions169 cited
  • 2016Hedonic products for you, utilitarian products for me154 cited
  • 1998Managing Dissatisfaction153 cited
  • 1998Exploiting the installed base using cross-merchandising and category destination programs149 cited
  • 2014Consumer returns policies with endogenous deadline and supply chain coordination139 cited
  • 2008The impact of customer returns on pricing and order decisions134 cited
  • 2011Returns Policy and Quality Risk in E‐Business126 cited
  • 2019Omnichannel retailers’ return policy strategies in the presence of competition

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

121 cited
  • 2017Optimal Retail Return Policies with Wardrobing117 cited
  • Cited by

    • 2024An empirical study on logistic service quality, customer satisfaction, and cross-border repurchase intention34 cited
    • 2022Strategies for the retail platform to counteract match uncertainty: Virtual showroom and return or exchange policy25 cited
    • 2023Optimizing price, order quantity, and return policy in the presence of consumer opportunistic behavior for online retailers25 cited
    • 2024Managing consumer bracketing purchases: Optimal return policy analysis22 cited
    • 2022Reducing ecommerce returns with return credits18 cited
    • 2023The over-ordering problem in trade credit: Role of return policies18 cited