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Investigating Value Co-Creation in Innovation of IT-enabled Services: An Empirical Study of Mobile Data Services
16 references·1 citing·35 second hop
Investigating Value Co-Creation in Innovation of IT-enabled Services: An Empirical Study of Mobile Data Services (2011)Investigating Value Co-Creation in Innova…Service Innovation Viewed Through a Service-Dominant Logic Lens: A Conceptual Framework and Empirical Analysis (2010)Service Innovation Viewed Thr…User acceptance of hedonic digital artifacts: A theory of consumption values perspective (2009)User acceptance of hedonic di…The “I Designed It Myself” Effect in Mass Customization (2009)The “I Designed It Myself” Ef…Consumer Empowerment Through Internet-Based Co-creation (2009)Consumer Empowerment Through …On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Customer Participation and the Trade-Off Between New Product Innovativeness and Speed to Market (2008)Customer Participation and th…Value Creation and Value Capture: A Multilevel Perspective (2007)Value Creation and Value Capt…Managing the co-creation of value (2007)Managing the co-creation of v…Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services (2006)Understanding the Adoption of…Competing through service: Insights from service-dominant logic (2006)Competing through service: In…Relationship between innovativeness, quality, growth, profitability, and market value (2005)Relationship between innovati…Collaborating to create: The Internet as a platform for customer engagement in product innovation (2005)Collaborating to create: The …Co‐creating unique value with customers (2004)Co‐creating unique value with…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…An Exploratory Investigation of User Involvement in New Service Development (2002)An Exploratory Investigation …CUSTOMER-INDUCED INTERACTIONS AND INNOVATION IN PROFESSIONAL SERVICES: THE CASE OF SOFTWARE CUSTOMISATION (2015)CUSTOMER-INDUCED INTERACTIONS…Firm Resources and Sustained Competitive Advantage (1991)Dynamic capabilities and strategic management (1997)Firm resources and sustained competitive advantage (2004)The Resource-Based View: A Review and Assessment of Its Critiques (2009)Emergence of the Human Capital Resource: A Multilevel Model (2011)A Critical Assessment of Business Model Research (2017)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)From value chain to value constellation: designing interactive strategy. (1993)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service-dominant logic: continuing the evolution (2007)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Building Theories from Case Study Research (1989)Qualitative Data Analysis: An Expanded Sourcebook (1994)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Discovery of Grounded Theory (2017)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Strategic resources and performance: a meta‐analysis (2008)A Longitudinal Study of the Impact of R&D, Patents, and Product Innovation on Firm Performance (2010)Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation (2018)A Strategic Framework for Customer Relationship Management (2005)Consumer engagement in a virtual brand community: An exploratory analysis (2011)The IKEA effect: When labor leads to love (2011)The mass customization decade: An updated review of the literature (2012)Business Models and Technological Innovation (2013)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2004Co‐creating unique value with customers2,463 cited
  • 2006Competing through service: Insights from service-dominant logic1,704 cited
  • 2007Value Creation and Value Capture: A Multilevel Perspective1,488 cited
  • 2005Collaborating to create: The Internet as a platform for customer engagement in product innovation1,406 cited
  • 2005Relationship between innovativeness, quality, growth, profitability, and market value1,018 cited
  • 2009The “I Designed It Myself” Effect in Mass Customization762 cited
  • 2009Consumer Empowerment Through Internet-Based Co-creation711 cited
  • 2010Service Innovation Viewed Through a Service-Dominant Logic Lens: A Conceptual Framework and Empirical Analysis678 cited
  • 2006Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services665 cited
  • 2008Customer Participation and the Trade-Off Between New Product Innovativeness and Speed to Market650 cited
  • 2002

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An Exploratory Investigation of User Involvement in New Service Development
605 cited
  • 2009User acceptance of hedonic digital artifacts: A theory of consumption values perspective548 cited
  • Cited by

    • 2015CUSTOMER-INDUCED INTERACTIONS AND INNOVATION IN PROFESSIONAL SERVICES: THE CASE OF SOFTWARE CUSTOMISATION8 cited