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Trying to Help without getting in their Faces: Public Library Staff Descriptions of Providing Consumer Health Information

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References

1987Discourse and Social Psychology: Beyond Attitudes and Behaviour4,513 cited
1994Flying a light aircraft: reference service evaluation from a user's viewpoint.86 cited

Cited by

2014Can your public library improve your health and well‐being? An investigation of East Sussex Library and Information Service18 cited
2013Fully engaged practice and emotional connection: Aspects of the practitioner perspective of reference and information service17 cited
2014Understanding the librarian/user gap in perception of health information services: A phenomenographic approach16 cited
2016Knowing How to Help: Providing Health Information in Public Libraries16 cited
2017Including the Voices of Librarians of Color in Reference and Information Services Research15 cited
2019Scenarios of Health Engagement Experiences and Health Justice in Rural Libraries13 cited
2015Consumer Health Reference Interview: Ideas for Public Librarians4 cited
2014A Qualitative Examination about Providers’ Perceptions and Recommendations Regarding the Role of Public Librarians in Addressing Communities’ Health Literacy.2 cited

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