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Conception of School Effectiveness and Models of School Evaluation: A Dynamic Perspective.
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Conception of School Effectiveness and Models of School Evaluation: A Dynamic Perspective. (1990)Conception of School Effectiveness and Mo…The Role of Monitoring in Enhancing the Quality of Education (2016)The Role of Monitoring in Enh…The Relationships among Service Quality, Customer Satisfaction, and Customer Loyalty in Library Services (2015)The Relationships among Servi…An application of the performance-evaluation model for e-learning quality in higher education (2014)An application of the perform…Quality of Property Management Service in Public Educational Buildings in Nigeria (2013)Quality of Property Managemen…Quality Measures in Higher Education: A Review and Conceptual Model (2013)Quality Measures in Higher Ed…Assessing facilities management service in postgraduate hostel using Servqual technique (2012)Assessing facilities manageme…Diagnosing university students' zone of tolerance from university library services (2010)Diagnosing university student…School effectiveness research in China (2006)School effectiveness research…A Model for School Evaluation (2003)A Model for School EvaluationMultimodels of Teacher Effectiveness: Implications for Research (1999)Multimodels of Teacher Effect…Multi‐models of quality in education (1997)Multi‐models of quality in ed…The Fifth Discipline (1990)The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. (1992)Assessment and Evaluation in Educational Contexts (2016)PISA 2015 Assessment and Analytical Framework (2017)Avaliação externa das escolas: lógicas políticas de avaliação institucional (2019)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Measuring Service Quality: A Reexamination and Extension (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Membangun Loyalitas Pelanggan Berbasis E-Service Quality Dengan Mediasi Kepuasan Pelanggan (Studi pada Transportasi Online Grab-Car di Kota Medan) (2020)Quality indicators and user satisfaction in university libraries (2020)Impact of service quality on user satisfaction in public university libraries of Bangladesh using structural equation modeling (2022)Quality Is Free: The Art of Making Quality Certain (1979)The fifth discipline, the art and practice of the learning organization (1991)Key Factors Influencing Student Satisfaction Related to Recruitment and Retention (2001)Comparing alternative instruments to measure service quality in higher education (2009)Does higher education service quality effect student satisfaction, image and loyalty? (2016)Theory in Practice: Increasing Professional Effectiveness (1976)Research in Organizational Behavior (1984)Generating criteria for evaluating teachers through teacher effectiveness research (2006)Outputs as Educator Effectiveness in the United States: Shifting towards Political Accountability. (2013)Rediscovering Teaching in University: A Scoping Review of Teacher Effectiveness in Higher Education (2022)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Customers’ zone of tolerance for retail stores (2011)Developing a service performance assessment system to improve service quality of academic libraries (2013)Redefining Expectancy Disconfirmation Theory using LIS SERVQUAL + : An Integrated Framework for evaluating Library Service Quality and User Satisfaction (2018)Culture's Consequences: International Differences in Work-Related Values (1981)Naturalistic inquiry (1985)Qualitative research & evaluation methods (2002)E-learning continuance satisfaction in higher education: a unified perspective from instructors and students (2017)Multimedia Innovation 4.0 in Education: E-Modul Ethnoconstructivism (2019)Advantages and Disadvantages of Using e-Learning in University Education: Analyzing Students’ Perspectives (2021)Measuring academic service performance for competitive advantage in tertiary education institutions: the development of the TEdPERF scale (2016)THE RELATIONSHIP BETWEEN E-LEARNING SERVICE AND STUDENT SATISFACTION A CASE STUDY AT THE SYRIAN VIRTUAL UNIVERSITY (SVU) (2019)Academic Service Quality in Education Management in Higher Education (2020)
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Cited by

  • 1997Multi‐models of quality in education606 cited
  • 2014An application of the performance-evaluation model for e-learning quality in higher education92 cited
  • 1999Multimodels of Teacher Effectiveness: Implications for Research64 cited
  • 2015The Relationships among Service Quality, Customer Satisfaction, and Customer Loyalty in Library Services39 cited
  • 2013Quality Measures in Higher Education: A Review and Conceptual Model30 cited
  • 2010Diagnosing university students' zone of tolerance from university library services30 cited
  • 2003A Model for School Evaluation24 cited
  • 2012Assessing facilities management service in postgraduate hostel using Servqual technique15 cited
  • 2013Quality of Property Management Service in Public Educational Buildings in Nigeria13 cited
  • 2006School effectiveness research in China10 cited
  • 2016The Role of Monitoring in Enhancing the Quality of Education6 cited

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