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How to Switch IT Service Providers: Recommendations for a Successful Transition
16 references·1 citing·43 second hop
How to Switch IT Service Providers: Recommendations for a Successful Transition (2012)How to Switch IT Service Providers: Recom…Intelligent IT Outsourcing (2013)Intelligent IT OutsourcingThe strategic choice to continue outsourcing, switch vendors, or backsource: Do switching costs matter? (2010)The strategic choice to conti…A Review of the it Outsourcing Empirical Literature and Future Research Directions (2010)A Review of the it Outsourcin…A review of the IT outsourcing literature: Insights for practice (2009)A review of the IT outsourcin…Global outsourcing of back office services: lessons, trends, and enduring challenges (2008)Global outsourcing of back of…Measuring switching costs in IT outsourcing services (2006)Measuring switching costs in …Bringing IT Back: An Analysis of the Decision to Backsource or Switch Vendors (2006)Bringing IT Back: An Analysis…Managing Outsourcing: The Life Cycle Imperative (2005)Managing Outsourcing: The Lif…Getting offshoring right. (2005)Getting offshoring right.Critical success factors from IT outsourcing theories: an empirical study (2005)Critical success factors from…Information systems outsourcing (2004)Information systems outsourci…When Too Much IT Knowledge Is a Dangerous Thing (2003)When Too Much IT Knowledge Is…The Hidden Costs of IT Outsourcing (2001)The Hidden Costs of IT Outsou…The myths and realities of information technology insourcing (2000)The myths and realities of in…Business Process Outsourcing: Process, Strategies, and Contracts (1999)Business Process Outsourcing:…Core IS Capabilities for Exploiting Information Technology (1998)Core IS Capabilities for Expl…Framework for Managing Shared Knowledge in an Information Systems Outsourcing Context (2017)Framework for Managing Shared…Develop Long-Term Competitiveness through IT Assets (1996)Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures (1999)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)How Information Management Capability Influences Firm Performance1 (2011)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)THE DISCOVERY OF GROUNDED THEORY: STRATEGIES FOR QUALITATIVE RESEARCH. 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(2002)Debating big data: A literature review on realizing value from big data (2017)Transaction-Cost Economics: The Governance of Contractual Relations (1979)Control: Organizational and Economic Approaches (1985)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Information systems outsourcing: A literature analysis (2006)Maturity model for IT outsourcing relationships (2006)Management based critical success factors in the implementation of Enterprise Resource Planning systems (2008)Diffusion of Information Technology Outsourcing: Influence Sources and the Kodak Effect (1992)Information systems outsourcing: Myths, metaphors and realities (1994)The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions (1996)Motives for establishing shared service centers in public administrations (2006)An Introduction to a Permutation Based Procedure for Multi-Group PLS Analysis: Results of Tests of Differences on Simulated Data and a Cross Cultural Analysis of the Sourcing of Information System Services Between Germany and the USA (2009)Exchange and Power in Social Life. (1965)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Global Multisourcing Strategy: The Emergence of a Supplier Portfolio in Services Offshoring (2008)Managing the Knowledge Supply Chain: An Organizational Learning Model of Information Technology Offshore Outsourcing1 (2008)Understanding Supplier Switching Behavior: The Role of Psychological Contracts in a Competitive Setting (2016)The Maturation of Offshore Sourcing of Information Technology Work (2007)Explaining Variations in Client Extra Costs between Software Projects Offshored to India1 (2008)Transformational Technologies and the Creation of New Work Practices: Making Implicit Knowledge Explicit in Task-Based Offshoring1 (2008)Global Value Chains in a Changing World (2013)Digital transformation: A review and research agenda (2022)
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References

  • 2004Information systems outsourcing1,381 cited
  • 1998Core IS Capabilities for Exploiting Information Technology920 cited
  • 2009A review of the IT outsourcing literature: Insights for practice645 cited
  • 2010A Review of the it Outsourcing Empirical Literature and Future Research Directions415 cited
  • 2001The Hidden Costs of IT Outsourcing403 cited
  • 2005Getting offshoring right.358 cited
  • 2000The myths and realities of information technology insourcing348 cited
  • 2005Critical success factors from IT outsourcing theories: an empirical study252 cited
  • 2008Global outsourcing of back office services: lessons, trends, and enduring challenges179 cited
  • 2006Bringing IT Back: An Analysis of the Decision to Backsource or Switch Vendors179 cited
  • 2006Measuring switching costs in IT outsourcing services146 cited
  • 2005Managing Outsourcing: The Life Cycle Imperative141 cited
  • 2013Intelligent IT Outsourcing107 cited
  • 2010The strategic choice to continue outsourcing, switch vendors, or backsource: Do switching costs matter?99 cited
  • 1999Business Process Outsourcing: Process, Strategies, and Contracts90 cited

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  • 2003When Too Much IT Knowledge Is a Dangerous Thing88 cited
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    • 2017Framework for Managing Shared Knowledge in an Information Systems Outsourcing Context9 cited