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Cited by

• 2007EL CONCEPTO DE CAPITAL INTELECTUAL Y SUS DIMENSIONES70 cited
• 2005Building customer capital through relationship marketing activities66 cited
• 2004Process Oriented Knowledge Management: A Service Based Approach65 cited
• 2001Rejuvenating corporate intellectual capital by co‐opting customer competence63 cited
• 2011Knowledge management and organisational culture in higher education institutions63 cited
• 2010Competitive flows of intellectual capital in value creating networks58 cited
• 2010The Intellectual Capital Performance of Banking Sector in Pakistan56 cited
• 2019Intellectual Capital: Its Impact on Financial Performance and Financial Stability of Ghanaian Banks40 cited
• 2000Approaches to the measurement of the impact of knowledge management programmes37 cited
• 2007Intellectual capital reporting in New Zealand: refining content analysis as a research method37 cited
• 2007Designing and Testing an OD Intervention25 cited
• 2008Understanding the drivers, enablers, and performance of knowledge management in public organizations23 cited
• 2005New Development: The Demystification of Knowledge Management for Public Services21 cited