The EU-Project PROMOTE: A Process-Oriented Approach for Knowledge Management.

Abstract

PROMOTE is a EU project dealing with knowledge management and running in the IST programme, Nr. IST-1999-11658 [IST00]. The overall goal of the project is to develop an integrated framework for process-oriented knowledge management based on the existing business process management toolkit ADONIS fi , to validate it by developing a product named PROMOTE fi and to test it with end user companies from the financial and insurance sector. Information about the project can also be found under the website http://www.boceu. com/promote. 1 Process-oriented Knowledge Management In this paper we propose knowledge management to be based on processes. A process-based point of view enables - similar to business process management - the development of an integrated framework for documenting, analyzing and improving knowledge activities. As opposed to a purely document-centric perspective for knowledge management we examine what processes create knowledge objects like documents, huma...

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