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On the application of the Two-Factor Theory to online employer reviews
16 references·2 citing·50 second hop
On the application of the Two-Factor Theory to online employer reviews (2021)On the application of the Two-Factor Theo…Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews (2018)Predicting overall customer s…The Motivation to Work (2017)The Motivation to WorkPromotional Reviews: An Empirical Investigation of Online Review Manipulation (2014)Promotional Reviews: An Empir…Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content (2011)Evaluating content quality an…Motivations for social networking at work (2008)Motivations for social networ…Does Herzberg's motivation theory have staying power? (2005)Does Herzberg's motivation th…Angry Customers don't Come Back, They Get Back: The Experience and Behavioral Implications of Anger and Dissatisfaction in Services (2003)Angry Customers don't Come Ba…Beyond valence in customer dissatisfaction (2002)Beyond valence in customer di…FAIRNESS PERCEPTIONS AS A MODERATOR IN THE CURVILINEAR RELATIONSHIPS BETWEEN JOB DEMANDS, AND JOB PERFORMANCE AND JOB SATISFACTION. (2001)FAIRNESS PERCEPTIONS AS A MOD…Bad is Stronger than Good (2001)Bad is Stronger than GoodMotivation and job satisfaction (1998)Motivation and job satisfacti…Customer Satisfaction and Word of Mouth (1998)Customer Satisfaction and Wor…Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues (1988)Consumer Complaint Intentions…Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Product/Consumption-Based Aff…Handbook of Industrial and Organizational Psychology. (1977)Handbook of Industrial and Or…Measuring nominal scale agreement among many raters. (1971)Measuring nominal scale agree…Leading Through Uncertainty: How Transformational and Transactional Leadership Shape Employee Satisfaction and Performance in Lebanese NGOs (2025)Leading Through Uncertainty: …Exploring Determinants of Job Satisfaction: A Comparison Between Survey and Review Data (2023)Exploring Determinants of Job…Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit. (1968)The Measurement of Observer Agreement for Categorical Data (1977)Is the CVI an acceptable indicator of content validity? 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(1979)DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE. (1994)The curvilinear relation between experienced creative time pressure and creativity: Moderating effects of openness to experience and support for creativity. (2006)What is strategic management, really? Inductive derivation of a consensus definition of the field (2007)Innovation and Creativity in Organizations (2014)Strategic Information Transmission (1982)Selection on Observed and Unobserved Variables: Assessing the Effectiveness of Catholic Schools (2005)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings (2015)Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews (2017)Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation (2019)Workplace spirituality and employee work attitudes (2003)Positive Psychology in Clinical Practice (2004)Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1 (2008)Evaluating the use of exploratory factor analysis in psychological research. (1999)The job demands-resources model of burnout. 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References

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  • 2001Bad is Stronger than Good7,670 cited
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  • 1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
  • 1998Customer Satisfaction and Word of Mouth2,105 cited
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  • 2014Promotional Reviews: An Empirical Investigation of Online Review Manipulation915 cited
  • 2003Angry Customers don't Come Back, They Get Back: The Experience and Behavioral Implications of Anger and Dissatisfaction in Services897 cited
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  • 2002Beyond valence in customer dissatisfaction849 cited
  • 2008Motivations for social networking at work757 cited
  • 2011Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content550 cited
  • 2018Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews497 cited
  • 1998

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Motivation and job satisfaction
423 cited
  • 2005Does Herzberg's motivation theory have staying power?379 cited
  • Cited by

    • 2025Leading Through Uncertainty: How Transformational and Transactional Leadership Shape Employee Satisfaction and Performance in Lebanese NGOs17 cited
    • 2023Exploring Determinants of Job Satisfaction: A Comparison Between Survey and Review Data17 cited