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Omnichannel retailing strategy: a systematic review
16 references·2 citing·36 second hop
Omnichannel retailing strategy: a systematic review (2021)Omnichannel retailing strategy: a systema…INTERNATIONAL JOURNAL OF LOGISTICS MANAGEMENT (2023)INTERNATIONAL JOURNAL OF LOGI…The art of writing literature review: What do we know and what do we need to know? (2020)The art of writing literature…MIS Quarterly Executive (2018)MIS Quarterly ExecutiveToward a three-dimensional framework for omni-channel (2017)Toward a three-dimensional fr…Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions (2017)Managing Multi- and Omni-Chan…Omnichannel Customer Behavior: Key Drivers of Technology Acceptance and Use and Their Effects on Purchase Intention (2016)Omnichannel Customer Behavior…The Impact of Cross-Channel Integration on Retailers’ Sales Growth (2015)The Impact of Cross-Channel I…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing (2015)Categorization of multiple ch…Introduction to the Special Issue Information Technology in Retail: Toward Omnichannel Retailing (2014)Introduction to the Special I…Fashion Shopping in Multichannel Retail: The Role of Technology in Enhancing the Customer Experience (2014)Fashion Shopping in Multichan…The effects of retail channel integration through the use of information technologies on firm performance (2012)The effects of retail channel…Crafting Integrated Multichannel Retailing Strategies (2010)Crafting Integrated Multichan…Challenges and Opportunities in Multichannel Customer Management (2006)Challenges and Opportunities …Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Towards a Methodology for Dev…International Journal of Physical Distribution & Logistics Management (1993)International Journal of Phys…Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived relationship investment and alternative retailer attractiveness (2023)Does integrated store service…Omni-channel retailing resources and capabilities of SME specialty retailers – insights from Germany and Turkey (2022)Omni-channel retailing resour…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Multichannel customer management: Understanding the research-shopper phenomenon (2007)Consumer decision‐making in omnichannel retailing: Literature review and future research agenda (2020)Firm Resources and Sustained Competitive Advantage (1991)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Firm resources and sustained competitive advantage (2004)Understanding Customer Experience Throughout the Customer Journey (2016)Channel integration quality, perceived fluency and omnichannel service usage: The moderating roles of internal and external usage experience (2018)The Market Valuation of Internet Channel Additions (2002)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Digital marketing: A framework, review and research agenda (2016)Digital economy: An innovation driver for total factor productivity (2021)Manuscript Preparation (1997)Customer Engagement as a New Perspective in Customer Management (2010)Primary, Secondary, and Meta-Analysis of Research (1976)The New production of knowledge: the dynamics of science and research in contemporary societies (1995)Re-Thinking Science: Knowledge and the Public in an Age of Uncertainty (2003)Bibliometric Methods in Management and Organization (2014)How to conduct a bibliometric analysis: An overview and guidelines (2021)Agency Theory: An Assessment and Review (1989)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Literature review as a research methodology: An overview and guidelines (2019)Reviving tourism industry post-COVID-19: A resilience-based framework (2020)Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) (2021)Social media influencer marketing: A systematic review, integrative framework and future research agenda (2021)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A resource‐based view of the firm (1984)Value chain flexibility: A dichotomy of competence and capability (2002)COLLABORATION AND EVALUATION IN THE SUPPLY CHAIN: THE IMPACT ON PLANT‐LEVEL ENVIRONMENTAL INVESTMENT (2003)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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this work references cited by second hop

References

  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 2020The art of writing literature review: What do we know and what do we need to know?2,593 cited
  • 2018MIS Quarterly Executive1,989 cited
  • 2006Challenges and Opportunities in Multichannel Customer Management1,155 cited
  • 2014Introduction to the Special Issue Information Technology in Retail: Toward Omnichannel Retailing724 cited
  • 2015Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing680 cited
  • 2023INTERNATIONAL JOURNAL OF LOGISTICS MANAGEMENT672 cited
  • 2015The Impact of Cross-Channel Integration on Retailers’ Sales Growth570 cited
  • 1993International Journal of Physical Distribution & Logistics Management503 cited
  • 2010Crafting Integrated Multichannel Retailing Strategies501 cited
  • 2014Fashion Shopping in Multichannel Retail: The Role of Technology in Enhancing the Customer Experience451 cited
  • 2017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions416 cited
  • 2012The effects of retail channel integration through the use of information technologies on firm performance403 cited

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  • 2017Toward a three-dimensional framework for omni-channel400 cited
  • 2016Omnichannel Customer Behavior: Key Drivers of Technology Acceptance and Use and Their Effects on Purchase Intention393 cited
  • Cited by

    • 2022Omni-channel retailing resources and capabilities of SME specialty retailers – insights from Germany and Turkey25 cited
    • 2023Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived relationship investment and alternative retailer attractiveness14 cited