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E-fulfillment across product type: a review of literature (2000–2020)
16 references·2 citing·54 second hop
E-fulfillment across product type: a review of literature (2000–2020) (2022)E-fulfillment across product type: a revi…Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits (2017)Offline Showrooms in Omnichan…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing (2015)Categorization of multiple ch…Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions (2013)Website attributes in urging …The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively (2008)The Influence of Website Char…Customer Channel Migration (2008)Customer Channel MigrationE-fulfillment and multi-channel distribution – A review (2007)E-fulfillment and multi-chann…Measuring Service Quality in E-Retailing (2006)Measuring Service Quality in …Customer perceptions of e‐service quality in online shopping (2005)Customer perceptions of e‐ser…The impact of the online and offline features on the user acceptance of Internet shopping malls (2004)The impact of the online and …Facility location models for distribution system design (2004)Facility location models for …Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Towards a Methodology for Dev…eTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…Apparel retailers: website quality dimensions and satisfaction (2003)Apparel retailers: website qu…Understanding Service Convenience (2002)Understanding Service Conveni…Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Customer loyalty in e-commerc…Assessing pricing, distribution, and warehousing strategies in influencing consumer demand and purchase decisions: Evidence from Indonesia (2025)Assessing pricing, distributi…Online shopping continuance after COVID-19: A comparison of Canada, Germany and the United States (2022)Online shopping continuance a…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Challenges and Opportunities in Multichannel Customer Management (2006)Multichannel customer management: Understanding the research-shopper phenomenon (2007)Omnichannel Customer Behavior: Key Drivers of Technology Acceptance and Use and Their Effects on Purchase Intention (2016)Toward a three-dimensional framework for omni-channel (2017)Consumer decision‐making in omnichannel retailing: Literature review and future research agenda (2020)Understanding Attitudes and Predicting Social Behavior (1980)On the Evaluation of Structural Equation Models (1988)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)An analysis of the e‐service literature: towards a research agenda (2006)An assessment of customers’ e-service quality perception, satisfaction and intention (2010)The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Behavioral Consequences of Service Quality (1996)The influence of online product recommendations on consumers’ online choices (2004)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Do Satisfied Customers Buy More? 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(1997)Strategic facility location: A review (1998)Multiple criteria facility location problems: A survey (2009)The design of robust value-creating supply chain networks: A critical review (2009)Supply chain network design under uncertainty: A comprehensive review and future research directions (2017)The Market Valuation of Internet Channel Additions (2002)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Digital marketing: A framework, review and research agenda (2016)Understanding Customer Experience Throughout the Customer Journey (2016)Digital economy: An innovation driver for total factor productivity (2021)The Buying Impulse (1987)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)The influence of online store beliefs on consumer online impulse buying: A model and empirical application (2011)What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences (2014)The state of online impulse-buying research: A literature analysis (2016)Primary, Secondary, and Meta-Analysis of Research (1976)The New production of knowledge: the dynamics of science and research in contemporary societies (1995)Re-Thinking Science: Knowledge and the Public in an Age of Uncertainty (2003)Bibliometric Methods in Management and Organization (2014)Literature review as a research methodology: An overview and guidelines (2019)How to conduct a bibliometric analysis: An overview and guidelines (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Advancing formative measurement models (2008)A review of twenty years of SERVQUAL research (2009)Determinants of customer repurchase intention in online shopping (2009)
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References

  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
  • 2003eTailQ: dimensionalizing, measuring and predicting etail quality2,295 cited
  • 2002Understanding Service Convenience1,613 cited
  • 2005Customer perceptions of e‐service quality in online shopping1,320 cited
  • 2006Measuring Service Quality in E-Retailing1,056 cited
  • 2004Facility location models for distribution system design966 cited
  • 2008The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively844 cited
  • 2015Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing680 cited
  • 2017Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits616 cited
  • 2004The impact of the online and offline features on the user acceptance of Internet shopping malls597 cited
  • 2008Customer Channel Migration595 cited
  • 2013Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions541 cited

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2007
E-fulfillment and multi-channel distribution – A review
528 cited
  • 2003Apparel retailers: website quality dimensions and satisfaction516 cited
  • Cited by

    • 2022Online shopping continuance after COVID-19: A comparison of Canada, Germany and the United States123 cited
    • 2025Assessing pricing, distribution, and warehousing strategies in influencing consumer demand and purchase decisions: Evidence from Indonesia8 cited