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• 2012Relationships between place attachment, place satisfaction and pro-environmental behaviour in an Australian national park397 cited
• 2013Experience value: antecedents and consequences214 cited
• 2015Student co-creation behavior in higher education: the role of satisfaction with the university experience170 cited
• 2015How to Capture Consumer experiences: A Context-Specific Approach To Measuring Engagement169 cited
• 2009Indoor Environmental Quality Related to Occupant Satisfaction and Performance in LEED-certified Buildings134 cited
• 2011Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents108 cited
• 2019The event experience, hedonic and eudaimonic satisfaction and subjective well-being among sport event participants99 cited
• 2018E-store loyalty: Longitudinal comparison of website usefulness and satisfaction82 cited
• 2016Role of service encounter and physical environment performances, novelty, satisfaction, and affective commitment in generating cruise passenger loyalty75 cited
• 2011Satisfaction and image as mediators of store loyalty drivers in grocery retailing74 cited
• 2021An Integrated Model of Social Media Brand Love: Mediators of Brand Attitude and Consumer Satisfaction62 cited
• 2009Modelling and Managing Student Loyalty: A Study of a Norwegian University College60 cited
• 2012