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Crisis management

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References

1998Reframing Crisis Management1,534 cited
1997It Depends: A Contingency Theory of Accommodation in Public Relations321 cited
1994The Hidden Crisis in Product‐harm Crisis Management318 cited
2003Preparing for evil.294 cited
2002When Two (or More) Heads are Better Than One: The Promise and Pitfalls of Shared Leadership229 cited
2006Crisis management or crisis response system?215 cited
2002A New Approach to Crisis Management203 cited
1997Integrating the Crisis Management Perspective into the Strategic Management Process181 cited
2004Six steps to better crisis management66 cited
1997Crisis management ‐ public relations62 cited

Cited by

2023The role played by government communication on the level of public fear in social media: An investigation into the Covid-19 crisis in Italy46 cited
2012Firm Governance and Organizational Resiliency in a Crisis Context: A Case Study of a Small Research-based Venture Enterprise18 cited
2024Becoming crisis‐ready: A systematic literature review on corporate crisis readiness and the process to achieving it14 cited
2022Provocative products, the boomerang effect, the shooting star crisis and the panacea of workforce diversity12 cited

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2022

Canadian banks and their responses to COVID-19 – stakeholder-oriented crisis management

8 cited