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Sales and Marketing Management
2 references·16 citing·49 second hop
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this work references cited by second hop

References

  • 1997The Power of Product Platforms575 cited
  • 2023The Strategy and Tactics of Pricing221 cited

Cited by

  • 2009Affect, Travel Motivation, and Travel Intention: a Senior Market377 cited
  • 2001Customer Relationship Management: An Analysis Framework and Implementation Strategies238 cited
  • 2003The Impact of Ethical Sales Behaviour on Customer Satisfaction, Trust and Loyalty to the Company: An Empirical Study in the Financial Services Industry192 cited
  • 2012Gaining and leveraging customer-based competitive intelligence: the pivotal role of social capital and salesperson adaptive selling skills192 cited
  • 2002ISO 9000 certification: The financial performance implications187 cited
  • 2003The Role of Firm Resources in Returns to Market Deployment180 cited
  • 2005An IMC Approach to Event Marketing: The Effects of Sponsorship and Experience on Customer Attitudes179 cited
  • 2008Distinctive Marketing and Information Technology Capabilities and Strategic Types: A Cross-National Investigation173 cited
  • 2001An Examination of the Influence of Diversity and Stakeholder Role on Corporate Social Orientation158 cited
  • 2008Exploring the Influences of Internal Branding on Employees' Brand Promise Delivery: Implications for Strengthening Customer–Brand Relationships148 cited
  • 2014Cross-Selling Performance in Complex Selling Contexts: An Examination of Supervisory- and Compensation-Based Controls

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139 cited
  • 2001Consumer Evaluations of Service Brand Extensions134 cited
  • 2015Servant leadership and ethics: a dyadic examination of supervisor behaviors and salesperson perceptions131 cited
  • 2009What makes strategy making across the sales-marketing interface more successful?129 cited
  • 2022Developing the Integrated Marketing Communication (IMC) through Social Media (SM): The Modern Marketing Communication Approach127 cited
  • 1997Underrepresented, positively portrayed: Older adults in television commercials122 cited