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• 2002Estimating customer defection in personal retail banking91 cited
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• 2007Succession and firm growth: results from a non-parametric matching approach58 cited
• 2007A review and delineation of cooperation and coordination in marketing channels42 cited
• 1992The Effect of Product Sampling on Product Trial, Purchase and Conversion34 cited
• 2003Predicting Willingness to Donate Blood29 cited
• 2014Health marketing communications: An integrated conceptual framework of key determinants of health behaviour across the stages of change25 cited
• 1999Sports Sponsorship Evaluation: A Behavioural Analysis14 cited
• 1999Normative and Descriptive Aspects of Decision Making10 cited
• 1986Consumer Choice in Behavioural Perspective5 cited
• 2016Models of Information Behavior3 cited
• 2016Information Behavior: An Introduction1 cited
• 2016Information Needs, Motivations, and Use1 cited
• 2017