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A Swish RNN based customer churn prediction for the telecom industry with a novel feature selection strategy
16 references·10 citing·41 second hop
A Swish RNN based customer churn prediction for the telecom industry with a novel feature selection strategy (2022)A Swish RNN based customer churn predicti…Integrated Churn Prediction and Customer Segmentation Framework for Telco Business (2021)Integrated Churn Prediction a…Profit Driven Decision Trees for Churn Prediction (2020)Profit Driven Decision Trees …Dynamic behavior based churn prediction in mobile telecom (2020)Dynamic behavior based churn …Churn Prediction in Telecommunication using Logistic Regression and Logit Boost (2020)Churn Prediction in Telecommu…A Churn Prediction Model Using Random Forest: Analysis of Machine Learning Techniques for Churn Prediction and Factor Identification in Telecom Sector (2019)A Churn Prediction Model Usin…Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods (2018)Cross-company customer churn …A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees (2018)A new hybrid classification a…Customer churn prediction in the telecommunication sector using a rough set approach (2016)Customer churn prediction in …A comparison of machine learning techniques for customer churn prediction (2015)A comparison of machine learn…Improved churn prediction in telecommunication industry using data mining techniques (2014)Improved churn prediction in …Churn prediction in telecom using Random Forest and PSO based data balancing in combination with various feature selection strategies (2012)Churn prediction in telecom u…A Customer Churn Prediction Model in Telecom Industry Using Boosting (2012)A Customer Churn Prediction M…Customer churn prediction in telecommunications (2011)Customer churn prediction in …Multi-objective feature selection by using NSGA-II for customer churn prediction in telecommunications (2009)Multi-objective feature selec…Customer churn prediction by hybrid neural networks (2009)Customer churn prediction by …Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry (2000)Predicting subscriber dissati…Optimising customer retention: An AI-driven personalised pricing approach (2024)Optimising customer retention…Ensemble-based deep learning techniques for customer churn prediction model (2024)Ensemble-based deep learning …Customer Churn Prediction using Machine Learning Models (2024)Customer Churn Prediction usi…Customer churn modeling in telecommunication using a novel multi-objective evolutionary clustering-based ensemble learning (2024)Customer churn modeling in te…Application of machine learning techniques for churn prediction in the telecom business (2024)Application of machine learni…A neural network-based predictive decision model for customer retention in the telecommunication sector (2024)A neural network-based predic…Predictive Churn Modeling for Sustainable Business in the Telecommunication Industry: Optimized Weighted Ensemble Machine Learning (2023)Predictive Churn Modeling for…Leveraging metaheuristics with artificial intelligence for customer churn prediction in telecom industries (2023)Leveraging metaheuristics wit…Customer Churn Prevention For E-commerce Platforms using Machine Learning-based Business Intelligence (2023)Customer Churn Prevention For…Classification of customer churn prediction model for telecommunication industry using analysis of variance (2023)Classification of customer ch…Experiments in induction (1966)Experiments in Induction (1967)Applying data mining to telecom churn management (2005)A Data Mining-Based Framework for Supply Chain Risk Management (2018)Machine-Learning Techniques for Customer Retention: A Comparative Study (2018)Predicting Employee Attrition Using Machine Learning Techniques (2020)Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Forecasting with artificial neural networks: (1998)Application of data mining techniques in customer relationship management: A literature review and classification (2008)Churn prediction using comprehensible support vector machine: An analytical CRM application (2014)Customers churn prediction and marketing retention strategies. An application of support vector machines based on the AUC parameter-selection technique in B2B e-commerce industry (2016)Customer churn prediction in telecommunication industry using data certainty (2018)Turning telecommunications call details to churn prediction: a data mining approach (2002)Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques (2006)Preference disaggregation and statistical learning for multicriteria decision support: A review (2010)An effective hybrid learning system for telecommunication churn prediction (2013)Predicting Customer Churn in Mobile Telephony Industry Using Probabilistic Classifiers in Data Mining (2013)A Decision-Theoretic Generalization of On-Line Learning and an Application to Boosting (1997)Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management (2004)In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions (2017)Customer churn prediction system: a machine learning approach (2021)The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration (2003)A Strategic Framework for Customer Relationship Management (2005)Enterprise Systems: State-of-the-Art and Future Trends (2011)Telco Churn Prediction with Big Data (2015)A Big Data Clustering Algorithm for Mitigating the Risk of Customer Churn (2016)Investigating drivers of bank loyalty: the complex relationship between image, service quality and satisfaction (1998)Handling class imbalance in customer churn prediction (2008)A Systematic Review of the Causes and Consequences of Price Hikes in Bangladesh (2023)Credit Scoring and Its Applications (2002)Benchmarking state-of-the-art classification algorithms for credit scoring: An update of research (2015)COVID‐19 Pandemic in the New Era of Big Data Analytics: Methodological Innovations and Future Research Directions (2020)Machine learning for credit scoring: Improving logistic regression with non-linear decision-tree effects (2021)Zero defections: quality comes to services. (1990)Marketing management: analysis. planning. implementation and control (2000)Data Science in Economics: Comprehensive Review of Advanced Machine Learning and Deep Learning Methods (2020)A Review on Machine Learning Methods for Customer Churn Prediction and Recommendations for Business Practitioners (2024)Retention Futility: Targeting High-Risk Customers Might be Ineffective (2017)A novel evolutionary data mining algorithm with applications to churn prediction (2003)Computer assisted customer churn management: State-of-the-art and future trends (2005)Social ties and their relevance to churn in mobile telecom networks (2008)
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References

  • 2018A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees529 cited
  • 2015A comparison of machine learning techniques for customer churn prediction470 cited
  • 2019A Churn Prediction Model Using Random Forest: Analysis of Machine Learning Techniques for Churn Prediction and Factor Identification in Telecom Sector394 cited
  • 2000Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry347 cited
  • 2011Customer churn prediction in telecommunications344 cited
  • 2009Customer churn prediction by hybrid neural networks321 cited
  • 2016Customer churn prediction in the telecommunication sector using a rough set approach222 cited
  • 2012A Customer Churn Prediction Model in Telecom Industry Using Boosting185 cited
  • 2014Improved churn prediction in telecommunication industry using data mining techniques176 cited
  • 2009Multi-objective feature selection by using NSGA-II for customer churn prediction in telecommunications160 cited
  • 2020Churn Prediction in Telecommunication using Logistic Regression and Logit Boost160 cited
  • 2021Integrated Churn Prediction and Customer Segmentation Framework for Telco Business141 cited
  • 2012Churn prediction in telecom using Random Forest and PSO based data balancing in combination with various feature selection strategies138 cited

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2020
Profit Driven Decision Trees for Churn Prediction
130 cited
  • 2020Dynamic behavior based churn prediction in mobile telecom114 cited
  • 2018Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods102 cited
  • Cited by

    • 2024Ensemble-based deep learning techniques for customer churn prediction model35 cited
    • 2023Predictive Churn Modeling for Sustainable Business in the Telecommunication Industry: Optimized Weighted Ensemble Machine Learning30 cited
    • 2023Leveraging metaheuristics with artificial intelligence for customer churn prediction in telecom industries27 cited
    • 2024Customer Churn Prediction using Machine Learning Models26 cited
    • 2024Application of machine learning techniques for churn prediction in the telecom business21 cited
    • 2024Optimising customer retention: An AI-driven personalised pricing approach18 cited
    • 2024Customer churn modeling in telecommunication using a novel multi-objective evolutionary clustering-based ensemble learning17 cited
    • 2024A neural network-based predictive decision model for customer retention in the telecommunication sector14 cited
    • 2023Classification of customer churn prediction model for telecommunication industry using analysis of variance13 cited
    • 2023Customer Churn Prevention For E-commerce Platforms using Machine Learning-based Business Intelligence13 cited