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Identifying and responding to social media risks: towards an organizational paracrisis communication framework
12 references·2 citing·55 second hopsampled
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A Dimensional Analysis (2001)What Is Ecological Validity? …Charting Multiple Avenues for the Future of Crisis Communication Research (2025)Charting Multiple Avenues for…Watchful waiting: public relations strategies to minimize and manage a fake news crisis (2024)Watchful waiting: public rela…Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Managing Legitimacy: Strategic and Institutional Approaches (1995)Sensemaking in Organizations (1996)Communicating effectively about CSR on Twitter (2018)Exploring the dark and unexpected sides of digitalization: Toward a critical agenda (2020)Experimental and Quasi-Experimental Designs for Research (1963)The ecology of human development : experiments by nature and design (1979)The Ecology of Human Development (1979)Representative Learning Design and Functionality of Research and Practice in Sport (2011)Toward a Cognitive View of Signalling Theory: Individual Attention and Signal Set Interpretation (2017)The ‘Real-World Approach’ and Its Problems: A Critique of the Term Ecological Validity (2020)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Corporate Social Responsibility (1999)Does Doing Good Always Lead to Doing Better? 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(1993)The social-mediated crisis communication research: Revisiting dialogue between organizations and publics in crises of China (2019)Crisis Informatics in the Context of Social Media Crisis Communication: Theoretical Models, Taxonomy, and Open Issues (2020)“You are a virtual influencer!”: Understanding the impact of origin disclosure and emotional narratives on parasocial relationships and virtual influencer credibility (2023)
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References

  • 2007Answering the Call for a Standard Reliability Measure for Coding Data4,219 cited
  • 2007Social Movements as Extra-Institutional Entrepreneurs: The Effect of Protests on Stock Price Returns729 cited
  • 2015The Constant Comparative Analysis Method Outside of Grounded Theory663 cited
  • 2001What Is Ecological Validity? A Dimensional Analysis564 cited
  • 2012The paracrisis: The challenges created by publicly managing crisis prevention282 cited
  • 2013Communicative Dynamics and the Polyphony of Corporate Social Responsibility in the Network Society153 cited
  • 2015CSR as crisis risk: expanding how we conceptualize the relationship146 cited
  • 2013Understanding Reputational Crisis: Definition, Properties, and Consequences101 cited
  • 2016Self-mocking crisis strategy on social media: Focusing on Alibaba chairman Jack Ma in China93 cited
  • 2002Defending the Mercedes A-Class: Combining and Changing Crisis-Response Strategies83 cited
  • 2002Deep and surface threats: conceptual and practical implications for “crisis” vs. “problem”68 cited
  • 2008A case study approach to issue and crisis management29 cited

Cited by

  • 2024Watchful waiting: public relations strategies to minimize and manage a fake news crisis13 cited
  • 2025Charting Multiple Avenues for the Future of Crisis Communication Research

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13 cited