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Empirical study on consumers’ reluctance to mobile payments in a developing economy
16 references·11 citing·36 second hop
Empirical study on consumers’ reluctance to mobile payments in a developing economy (2022)Empirical study on consumers’ reluctance …Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns (2017)Shopper-Facing Retail Technol…Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking (2016)Consumer adoption versus reje…Online shopping drivers and barriers for older adults: Age and gender differences (2014)Online shopping drivers and b…Adoption readiness, personal innovativeness, perceived risk and usage intention across customer groups for mobile payment services in India (2014)Adoption readiness, personal …Mobile payment services adoption across time: An empirical study of the effects of behavioral beliefs, social influences, and personal traits (2011)Mobile payment services adopt…From the Editors: Common method variance in international business research (2010)From the Editors: Common meth…Past, present and future of mobile payments research: A literature review (2007)Past, present and future of m…Building Understanding of the Domain of Consumer Vulnerability (2005)Building Understanding of the…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation (2002)Gender differences in the per…A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…The theory of planned behavior (1991)The theory of planned behaviorPerceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Consumer Resistance to Innovations: The Marketing Problem and its solutions (1989)Consumer Resistance to Innova…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Gendering the digital divide: a systematic review of women’s digital inclusion challenges and emerging research directions (2025)Gendering the digital divide:…Unveiling the Path to Mobile Payment Adoption: Insights from Thai Consumers (2024)Unveiling the Path to Mobile …Unveiling the Future: Decrypting Mobile Investment Resistance with Multi-Stage SEM-ANN-NCA Approach (2024)Unveiling the Future: Decrypt…The role of active and passive resistance in new technology adoption by final consumers: The case of 3D printing (2024)The role of active and passiv…Navigating Behavioural Barriers to Fintech Chatbot Adoption: An Extended Innovation Resistance Theory Approach (2024)Navigating Behavioural Barrie…Investigating the Components of Perceived Risk Factors Affecting Mobile Payment Adoption (2024)Investigating the Components …From Cash to Clicks: A Systematic Review of Digital Payment Adoption Using the ADO Framework (2024)From Cash to Clicks: A System…Exploring resistance barriers in travelers' word of mouth for mobile payment systems: Mediating effects of trust and usage intention (2024)Exploring resistance barriers…Determinants inhibiting digital payment system adoption: an Indian perspective (2024)Determinants inhibiting digit…Consumer Adoption of Mobile Payment Systems: A Lens Into Smartphone‐Enabled Tourism (2024)Consumer Adoption of Mobile P…Can cluster analysis enrich the innovation resistance theory? The case of mobile payment usage in Italy (2024)Can cluster analysis enrich t…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Accounting for common method variance in cross-sectional research designs. (2001)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Testing and Controlling for Common Method Variance: A Review of Available Methods (2017)Understanding and managing the threat of common method bias: Detection, prevention and control (2021)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Innovative Behavior and Communication (1972)Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Applied artificial intelligence and trust—The case of autonomous vehicles and medical assistance devices (2016)A systematic review of the smart home literature: A user perspective (2018)Diffusion of Innovations 1 (2019)Exploring corporate strategy (1997)Towards an understanding of the consumer acceptance of mobile wallet (2009)An empirical examination of continuance intention of mobile payment services (2012)Mobile banking adoption: A literature review (2014)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Components of perceived risk in product purchase: A cross-validation. (1974)The Role of Risk in Consumer Behavior (1974)Gender differences in risk taking: A meta-analysis. (1999)The role of social presence in establishing loyalty in e-Service environments (2006)ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING (2007)Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model (2012)Leadership: The Cutting Edge. (1979)Organizational citizenship behavior: Its nature and antecedents. (1983)Research in Organizational Behavior. (1986)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Older Adults' Reasons for Using Technology while Aging in Place (2015)Trust and TAM in Online Shopping: An Integrated Model1 (2003)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1991The theory of planned behavior90,729 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 2010From the Editors: Common method variance in international business research3,363 cited
  • 1989Consumer Resistance to Innovations: The Marketing Problem and its solutions1,534 cited
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  • 2005Building Understanding of the Domain of Consumer Vulnerability895 cited
  • 2016Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking692 cited
  • 2011Mobile payment services adoption across time: An empirical study of the effects of behavioral beliefs, social influences, and personal traits679 cited
  • 2014

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Online shopping drivers and barriers for older adults: Age and gender differences
656 cited
  • 2014Adoption readiness, personal innovativeness, perceived risk and usage intention across customer groups for mobile payment services in India606 cited
  • 2017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns601 cited
  • Cited by

    • 2024Determinants inhibiting digital payment system adoption: an Indian perspective42 cited
    • 2025Gendering the digital divide: a systematic review of women’s digital inclusion challenges and emerging research directions22 cited
    • 2024Exploring resistance barriers in travelers' word of mouth for mobile payment systems: Mediating effects of trust and usage intention20 cited
    • 2024Investigating the Components of Perceived Risk Factors Affecting Mobile Payment Adoption19 cited
    • 2024From Cash to Clicks: A Systematic Review of Digital Payment Adoption Using the ADO Framework17 cited
    • 2024The role of active and passive resistance in new technology adoption by final consumers: The case of 3D printing14 cited
    • 2024Unveiling the Path to Mobile Payment Adoption: Insights from Thai Consumers11 cited
    • 2024Unveiling the Future: Decrypting Mobile Investment Resistance with Multi-Stage SEM-ANN-NCA Approach11 cited
    • 2024Consumer Adoption of Mobile Payment Systems: A Lens Into Smartphone‐Enabled Tourism11 cited
    • 2024Navigating Behavioural Barriers to Fintech Chatbot Adoption: An Extended Innovation Resistance Theory Approach9 cited
    • 2024Can cluster analysis enrich the innovation resistance theory? The case of mobile payment usage in Italy8 cited