References

• 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
• 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
• 2001The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions.16,136 cited
• 2003Evolving to a New Dominant Logic for Marketing14,777 cited
• 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics13,274 cited
• 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation9,145 cited
• 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
• 2007Service-dominant logic: continuing the evolution7,615 cited
• 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
• 2006Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research3,226 cited
• 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
• 2012Critical service logic: making sense of value creation and co-creation2,577 cited
• 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
• 2000