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Service encounter and repurchase intention in fitness centers: perceived value as a mediator and service innovativeness as a moderator
16 references·4 citing·48 second hop
Service encounter and repurchase intention in fitness centers: perceived value as a mediator and service innovativeness as a moderator (2022)Service encounter and repurchase intentio…Testing measurement invariance of composites using partial least squares (2016)Testing measurement invarianc…Mediation analysis in partial least squares path modeling (2016)Mediation analysis in partial…Estimation issues with PLS and CBSEM: Where the bias lies! (2016)Estimation issues with PLS an…Consistent Partial Least Squares Path Modeling1 (2015)Consistent Partial Least Squa…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…Co‐creating unique value with customers (2004)Co‐creating unique value with…Customer repurchase intention (2003)Customer repurchase intentionCommon method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Customer satisfaction with services: putting perceived value into the equation (2000)Customer satisfaction with se…Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Innovation, Market Orientatio…The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…A Role Theory Perspective on Dyadic Interactions: The Service Encounter (1985)A Role Theory Perspective on …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Back-Translation for Cross-Cultural Research (1970)Back-Translation for Cross-Cu…Relationships among para-social interaction, perceived benefits, community commitment, and customer citizenship behavior: Evidence from a social live-streaming platform (2024)Relationships among para-soci…Deciphering consumer behaviours in the innovative hospitality settings (2024)Deciphering consumer behaviou…AR Service Quality and Adoption Intention in Museums: The Mediating Role of Perceived Value and the Moderating Effect of Intracultural Differences (2024)AR Service Quality and Adopti…Examining the Relationships Among Perceived Quality, Perceived Value, Customer Satisfaction, and Behavioral Intention in Turkish Fitness Centers (2022)Examining the Relationships A…The Social Construction of Reality: A Treatise in the Sociology of Knowledge. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1970Back-Translation for Cross-Cultural Research14,051 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1998Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination3,968 cited
  • 2016Testing measurement invariance of composites using partial least squares3,204 cited
  • 2015Consistent Partial Least Squares Path Modeling12,887 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2004Co‐creating unique value with customers2,463 cited
  • 2016Mediation analysis in partial least squares path modeling2,345 cited
  • 1985A Role Theory Perspective on Dyadic Interactions: The Service Encounter2,003 cited
  • 2000Customer satisfaction with services: putting perceived value into the equation1,832 cited

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  • 2016Estimation issues with PLS and CBSEM: Where the bias lies!1,803 cited
  • 2003Customer repurchase intention1,602 cited
  • Cited by

    • 2022Examining the Relationships Among Perceived Quality, Perceived Value, Customer Satisfaction, and Behavioral Intention in Turkish Fitness Centers28 cited
    • 2024Deciphering consumer behaviours in the innovative hospitality settings20 cited
    • 2024Relationships among para-social interaction, perceived benefits, community commitment, and customer citizenship behavior: Evidence from a social live-streaming platform16 cited
    • 2024AR Service Quality and Adoption Intention in Museums: The Mediating Role of Perceived Value and the Moderating Effect of Intracultural Differences8 cited