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No trust, no use: how young retail investors build initial trust in financial robo-advisors
16 references·15 citing·43 second hop
No trust, no use: how young retail investors build initial trust in financial robo-advisors (2022)No trust, no use: how young retail invest…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Digital Finance and FinTech: current research and future research directions (2017)Digital Finance and FinTech: …Testing measurement invariance of composites using partial least squares (2016)Testing measurement invarianc…Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology (2016)Mobile payment: Understanding…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Factors influencing the adopt…An Integrative Model of Organizational Trust: Past, Present, and Future (2007)An Integrative Model of Organ…Predicting e-services adoption: a perceived risk facets perspective (2003)Predicting e-services adoptio…Consumer perceived risk: conceptualisations and models (1999)Consumer perceived risk: conc…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…Initial Trust Formation in New Organizational Relationships (1998)Initial Trust Formation in Ne…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Bounded Rationality and Organizational Learning (1991)Bounded Rationality and Organ…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Prospect Theory: An Analysis of Decision under Risk (1979)Prospect Theory: An Analysis …Why Investors Resist: A Psychological Perspective on Adoption Resistance to Financial Robo-Advisors (2025)Why Investors Resist: A Psych…Drivers of robo-advisors adoption in financial services: a meta-analytical study (2025)Drivers of robo-advisors adop…Cracking the Code of Initial Trust: Pathways to Adoption of Financial Robo-Advisors via Cognitive Absorption (2025)Cracking the Code of Initial …Building trust in robo-advisory: technology, firm-specific and system trust (2025)Building trust in robo-adviso…Artificial intelligence attitudes and resistance to use robo-advisors: exploring investor reluctance toward cognitive financial systems (2025)Artificial intelligence attit…Understanding Technology Acceptance and Use in Social Media Platforms: A Systematic Literature Review and the Development of Research Framework (2024)Understanding Technology Acce…Robo-advisory financial services and the dynamics of new innovation in Saudi Arabia (2024)Robo-advisory financial servi…Robo-advisors: A systematic literature review (2024)Robo-advisors: A systematic l…Portfolio management with the help of AI : What drives retail Indian investors to robo‐advisors? (2024)Portfolio management with the…Modelling client adoption of robo-advisors in Thailand: the impact of trust and situational factors (2024)Modelling client adoption of …An empirical analysis of the antecedents and barriers to adopting robo-advisors for investment management among Indian investors (2024)An empirical analysis of the …Adoption of artificial intelligence in financial services: The case of robo-advisors in India (2024)Adoption of artificial intell…Managing Consumers’ Adoption of Artificial Intelligence-Based Financial Robo-Advisory Services: A Moderated Mediation Model (2023)Managing Consumers’ Adoption …Artificial intelligence and customers’ intention to use robo-advisory in banking services (2023)Artificial intelligence and c…Antecedents of robo-advisor use intention in private pension investments: an emerging market country example (2023)Antecedents of robo-advisor u…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Construct validity in psychological tests. 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this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1979Prospect Theory: An Analysis of Decision under Risk48,459 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology115,720 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 2003Predicting e-services adoption: a perceived risk facets perspective3,346 cited
  • 2016Testing measurement invariance of composites using partial least squares3,204 cited
  • 1991Bounded Rationality and Organizational Learning3,027 cited
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  • 2008Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit2,037 cited
  • 2017Digital Finance and FinTech: current research and future research directions1,736 cited
  • 1999Consumer perceived risk: conceptualisations and models1,582 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2016Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology1,371 cited
  • 1998Initial Trust Formation in New Organizational Relationships1,295 cited
  • Cited by

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    • 2023Antecedents of robo-advisor use intention in private pension investments: an emerging market country example29 cited
    • 2024Robo-advisory financial services and the dynamics of new innovation in Saudi Arabia24 cited
    • 2025Building trust in robo-advisory: technology, firm-specific and system trust20 cited
    • 2023Managing Consumers’ Adoption of Artificial Intelligence-Based Financial Robo-Advisory Services: A Moderated Mediation Model18 cited
    • 2024Portfolio management with the help of AI : What drives retail Indian investors to robo‐advisors?17 cited
    • 2024Understanding Technology Acceptance and Use in Social Media Platforms: A Systematic Literature Review and the Development of Research Framework15 cited
    • 2025Drivers of robo-advisors adoption in financial services: a meta-analytical study13 cited
    • 2025Artificial intelligence attitudes and resistance to use robo-advisors: exploring investor reluctance toward cognitive financial systems12 cited
    • 2024Modelling client adoption of robo-advisors in Thailand: the impact of trust and situational factors11 cited
    • 2025Cracking the Code of Initial Trust: Pathways to Adoption of Financial Robo-Advisors via Cognitive Absorption10 cited
    • 2024An empirical analysis of the antecedents and barriers to adopting robo-advisors for investment management among Indian investors10 cited
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