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When AI moderates online content: effects of human collaboration and interactive transparency on user trust
16 references·16 citing·49 second hopsampled
When AI moderates online content: effects of human collaboration and interactive transparency on user trust (2022)When AI moderates online content: effects…Dimensions of artificial intelligence anxiety based on the integrated fear acquisition theory (2020)Dimensions of artificial inte…Social Integration of Artificial Intelligence: Functions, Automation Allocation Logic and Human-Autonomy Trust (2019)Social Integration of Artific…Rise of Machine Agency: A Framework for Studying the Psychology of Human–AI Interaction (HAII) (2019)Rise of Machine Agency: A Fra…Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management (2018)Understanding perception of a…Censored, suspended, shadowbanned: User interpretations of content moderation on social media platforms (2018)Censored, suspended, shadowba…Regulating Online Content Moderation (2017)Regulating Online Content Mod…Fair, Transparent, and Accountable Algorithmic Decision-making Processes (2017)Fair, Transparent, and Accoun…Seeing without knowing: Limitations of the transparency ideal and its application to algorithmic accountability (2016)Seeing without knowing: Limit…How Does Interactivity Persuade? An Experimental Test of Interactivity on Cognitive Absorption, Elaboration, and Attitudes (2015)How Does Interactivity Persua…Handbook of Social Cognition (2014)Handbook of Social CognitionPoliticization of Science in the Public Sphere (2012)Politicization of Science in …Foundations of Organizational Trust: What Matters to Different Stakeholders? (2010)Foundations of Organizational…Measuring Trust In Advertising (2009)Measuring Trust In AdvertisingDigital Media, Youth, and Credibility (2007)Digital Media, Youth, and Cre…Trust in Automation: Designing for Appropriate Reliance (2004)Trust in Automation: Designin…The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Mo…Unveiling trust in AI: the interplay of antecedents, consequences, and cultural dynamics (2025)Unveiling trust in AI: the in…Stimulus-organism-response framework of decision-makers intention to adopt generative AI to replace entry-level jobs: The moderating impact of personality traits (2025)Stimulus-organism-response fr…Human-AI collaboration is not very collaborative yet: a taxonomy of interaction patterns in AI-assisted decision making from a systematic review (2025)Human-AI collaboration is not…Fairness and Trust in AI Decision-Making: The Role of Human Involvement and Outcome Favorability (2025)Fairness and Trust in AI Deci…Enablers and inhibitors of AI assimilation in hiring: mitigating the effects of inhibitors through human–AI collaboration (2025)Enablers and inhibitors of AI…Content moderation by LLM: from accuracy to legitimacy (2025)Content moderation by LLM: fr…The Impact of Machine Authorship on News Audience Perceptions: A Meta-Analysis of Experimental Studies (2024)The Impact of Machine Authors…Machine heuristic: concept explication and development of a measurement scale (2024)Machine heuristic: concept ex…How do people react to political bias in generative artificial intelligence (AI)? (2024)How do people react to politi…Convergence of artificial intelligence with social media: A bibliometric & qualitative analysis (2024)Convergence of artificial int…Behind the black box: The moderating role of the machine heuristic on the effect of transparency information about automated journalism on hostile media bias perception (2024)Behind the black box: The mod…One AI Does Not Fit All: A Cluster Analysis of the Laypeople’s Perception of AI Roles (2023)One AI Does Not Fit All: A Cl…Factors related to user perceptions of artificial intelligence (AI)-based content moderation on social media (2023)Factors related to user perce…Calling BS on ChatGPT: Reflections on AI as a Communication Source (2023)Calling BS on ChatGPT: Reflec…How Do Employees Form Initial Trust in Artificial Intelligence: Hard to Explain But Leaders Help (2022)How Do Employees Form Initial…Does distrust in humans predict greater trust in AI? Role of individual differences in user responses to content moderation (2022)Does distrust in humans predi…A Theory of Cognitive Dissonance (1957)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)Communication and Persuasion: Central and Peripheral Routes to Attitude Change (2015)Using social and behavioural science to support COVID-19 pandemic response (2020)Risk Society: Towards a New Modernity (1993)Risk Society, Towards a New Modernity (1994)The Role of Conspiracist Ideation and Worldviews in Predicting Rejection of Science (2013)Truth is What Happens to News (2018)The evidence for motivated reasoning in climate change preference formation (2019)Modernity and Self-Identity: Self and Society in the Late Modern Age (2020)Experience and Education. 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(1999)A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction (2011)Trust in Automation (2014)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Credibility and trust of information in online environments: The use of cognitive heuristics (2013)Social media and loneliness: Why an Instagram picture may be worth more than a thousand Twitter words (2016)Deepfakes and Disinformation: Exploring the Impact of Synthetic Political Video on Deception, Uncertainty, and Trust in News (2020)
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References

  • 1986The Elaboration Likelihood Model of Persuasion8,811 cited
  • 2004Trust in Automation: Designing for Appropriate Reliance6,548 cited
  • 2014Handbook of Social Cognition4,154 cited
  • 2016Seeing without knowing: Limitations of the transparency ideal and its application to algorithmic accountability1,828 cited
  • 2018Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management1,334 cited
  • 2012Politicization of Science in the Public Sphere1,090 cited
  • 2007Digital Media, Youth, and Credibility1,033 cited
  • 2019Rise of Machine Agency: A Framework for Studying the Psychology of Human–AI Interaction (HAII)865 cited
  • 2017Fair, Transparent, and Accountable Algorithmic Decision-making Processes707 cited
  • 2018Censored, suspended, shadowbanned: User interpretations of content moderation on social media platforms480 cited
  • 2020Dimensions of artificial intelligence anxiety based on the integrated fear acquisition theory463 cited
  • 2010Foundations of Organizational Trust: What Matters to Different Stakeholders?351 cited
  • 2009Measuring Trust In Advertising251 cited
  • 2015How Does Interactivity Persuade? An Experimental Test of Interactivity on Cognitive Absorption, Elaboration, and Attitudes234 cited

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  • 2019Social Integration of Artificial Intelligence: Functions, Automation Allocation Logic and Human-Autonomy Trust199 cited
  • 2017Regulating Online Content Moderation98 cited
  • Cited by

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    • 2024Convergence of artificial intelligence with social media: A bibliometric & qualitative analysis78 cited
    • 2023One AI Does Not Fit All: A Cluster Analysis of the Laypeople’s Perception of AI Roles68 cited
    • 2024The Impact of Machine Authorship on News Audience Perceptions: A Meta-Analysis of Experimental Studies64 cited
    • 2023Factors related to user perceptions of artificial intelligence (AI)-based content moderation on social media43 cited
    • 2022How Do Employees Form Initial Trust in Artificial Intelligence: Hard to Explain But Leaders Help37 cited
    • 2025Content moderation by LLM: from accuracy to legitimacy24 cited
    • 2024How do people react to political bias in generative artificial intelligence (AI)?21 cited
    • 2025Enablers and inhibitors of AI assimilation in hiring: mitigating the effects of inhibitors through human–AI collaboration21 cited
    • 2025Stimulus-organism-response framework of decision-makers intention to adopt generative AI to replace entry-level jobs: The moderating impact of personality traits19 cited
    • 2025Fairness and Trust in AI Decision-Making: The Role of Human Involvement and Outcome Favorability19 cited
    • 2024Behind the black box: The moderating role of the machine heuristic on the effect of transparency information about automated journalism on hostile media bias perception17 cited