References

• 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
• 1990Grounded theory research: Procedures, canons, and evaluative criteria11,129 cited
• 1990Basics of qualitative research11,107 cited
• 1968Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit.8,719 cited
• 1988The Long Interview5,219 cited
• 2011Customer Engagement3,657 cited
• 2010From the Editors: Common method variance in international business research3,363 cited
• 2013Why people use social media: a uses and gratifications approach1,806 cited
• 2011The qualitative research interview1,647 cited
• 2011Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully1,010 cited
• 1994Reliability Measures for Qualitative Data: Theory and Implications958 cited
• 1999A Multivariate Analysis of Web Usage941 cited
• 2013Memes in a Digital World: Reconciling with a Conceptual Troublemaker902 cited
• 2013Online engagement factors on Facebook brand pages764 cited
• 2011Seeding Strategies for Viral Marketing: An Empirical Comparison673 cited